Chapter 1: Overview

The E-MetroTel UCX Server is a cost-effective next-generation Nortel Meridian1, CS1000, Norstar and BCM replacement solution, supporting both IP and traditional digital & analog technologies simultaneously, making migration to SIP based VoIP deployment much easier. It also means you can start benefiting from the latest technologies while leveraging your existing investments.

Supported Hardware

Note that a DSM16 is only required to support Norstar/BCM digital phones connecting to the UCX Server.

BCM Systems

The following systems can be converted to a Digital Gateway by purchasing and installing a Solid State Drive (SSD) with UCX software from E-MetroTel:

• BCM50 (For BCM50 R1 hardware units with firmware version 2.04 or earlier, an update of the firmware is required to ensure reliable operation. For other BCM50 hardware units with firmware released prior to the year 2007, an update of the firmware is recommended. The firmware update procedure is described in the page: Updating BCM Firmware.)
• BCM450

With the following systems, you will need to purchase the DSM16 from E-MetroTel that includes both hardware and software:

• BCM200
• BCM400
• BCM1000

Digital Station Modules

• DSM16
• DSM16+
• 32DSI
• DSM32
• DSM32+

Supported Telephones

Digital Phones

The UCX DSM16 allows reuse of Nortel Norstar/BCM digital phones as TDM devices with the UCX Server. Norstar/BCM digital phones work with UCX Server through the DSM16, keeping their original phone user interfaces and having extended VoIP feature capabilities from the UCX Server.

The UCX DSM16 software supports the following Nortel digital phones and devices:

• M7100
• M7208
• M7310
• M7324
• CAP (Central Answering Position)
• T7100
• T7208
• T7316
• T7316E
• T7406
• T7406E
• T24 KIM (Key Indicator Module)
• Norstar Audio Conferencing Unit
• ATA2

IP Phones

In addition to the support of digital phones, the UCX Server also supports the following categories of Nortel/Avaya IP phones::

• IP phones that can use either UNISTIM or SIP firmware (11xx and 12xx series)
• IP phones that use the UNISTIM protocol (i2xxx series including the i2050 soft phone, Nortel IP Audio Conference Phone 2033)

Chapter 2: Collecting Data from BCM system

This section provides a step by step guide on how to collect all the relevant information from your existing BCM system to prepare for the migration.

Step One: Data Export

1. Using Avaya/Nortel Business Element Manager, connect to the desired BCM system.
2. Navigate to Session -> Save Programming Record -> Save All Data.
3. Export all the data to an Excel spreadsheet.
4. On very large BCM systems, it can take several hours for the export to finish.

Step Two: Identify the Data you need

Open the exported Excel spreadsheet and proceed to the Summary tab. The basic information that you will need from this file are: System Speed Dial, Active Sets, Active Physical Lines, Active VoIP Lines, Target Lines, Scheduled Services, DNs, Routing and Ring Groups.


When you click on each item under the Summary tab, it will take you to the corresponding tab for that item.

Chapter 3: Converting to UCX

This section provides a high level view of the steps required to convert from a BCM system to a UCX system.

Step One: Installation

• Install UCX Server – see Galaxy Appliances – Quick Start Guide.
• Install UCX DSM16 if required – see DSM16 – Overview.

Step Two: Basic Configuration

Extensions

• From the Excel spreadsheet, click on Active Sets in the Summary tab and it will take you to the ActiveSets tab.
• Take note of the information in the following columns:
  

  Column Name	UCX Field
  DN	Extension number
  Model	Device type
  Name	Display Name

• For supported Nortel phones, you can create one extension for each device type (model) and use it as a template for bulk creation of Nortel phones (see Bulk Add XSTIM Extensions).
  • For Nortel IP Phones, see Configuring Nortel IP Phones for more details.
  • For Nortel Digital Phones, see Nortel Norstar/BCM Digital Phones for more details.
• For all other phone types, you have to manually create each extension (see Adding XSTIM Extensions) or use the PBX Batch Configuration tool.
• For each extension, you want to plan ahead and consider activating the following features:
  • Voicemail 
  • Hotdesking 
  • Findme/Followme 
  • Fax to Email 

SIP Trunks

• From the Excel spreadsheet, click on Active VoIP Lines in the Summary tab and it will take you to the ActVoIPLines tab.
• Information here relates to the Voice over IP (SIP) trunks assigned to the system. (Note: If you do not have purchased keycodes for SIP trunks on the BCM, then this tab would be blank.)
• From the UCX Web-based Configuration Tool, navigate to the IP Trunk Assistant page to configure SIP trunks.

PSTN Trunks

• From the Excel spreadsheet, click on Active Physical Lines in the Summary tab and it will take you to the ActPhysLines tab.
• Information here relates to the Central Office (PSTN) trunks assigned to the system.
• If you are using an external gateway for these trunks, refer to the corresponding gateway configuration information from the vendor.
• If you are using an interface card on the UCX, the interface card is configured under PSTN Cards and the trunks are configured under DAHDI Trunks.