Introduction
When you connect to the UCX Administration page, you may see the following privacy error:
To prevent seeing this error, you can create and configure a trusted Self-Signed SSL Certificate for the UCX Server.
Certain anti-virus software (e.g. AVG) may prevent the proper generation of SSL certificates, you can temporarily disable the anti-virus software for Step One and re-enable in Step Two.
Step 1 – Generate SSL Certificate
To generate a self-signed SSL certificate perform the following steps:
- Open UCX Administration.
- From the Security tab, select Certificates.
- From the left side column, select Self-signed Certificate.
- Enter the host name or IP address that you use to access UCX Administration.
- Press the Generate button to create the certificate.
- Go to the System Dashboard tab and restart the Web Server process.
- Close the browser or tab.
Step 2 – View Certificate
To export the certificate created in Step 1 to your PC, follow the steps below depending on your browser type.
Google Chrome
- From your browser, retype the hostname or IP address to access the UCX Administration page.
- Click on the Chrome menu located on the top right corner, go to More Tools > Developer Tools.
- Under the Security tab, information about the certification will be displayed. Click on the View certificate button.
- Go to Step 3 – Export Certificate.
Internet Explorer
- From your browser, retype the hostname or IP address to access the UCX Administration page.
- Go to the top right corner of the browser and select Tools
- From the list, select Internet Options
- From the Internet Options window, select Security tab
- Select Trusted Sites and change the Security level to Medium
- Click on the Sites button and Add UCX Administration website to the list of trusted sites
- Close the Trusted sites window and press OK to close the Internet Options window
- Select the link to Continue to this website
- Click on the “X shield” located on the right side of address bar, then click on View certificates
- Go to Step 3 – Export Certificate.
Step 3 – Export Certificate
Before you begin Step 3, check the Certificate Information and verify the Issued to and Issued by values point to the UCX Server IP address or Hostname.
If the values are not correct, you will have to temporarily disable your anti-virus software and start again from Step One.
Next go to the Details tab and click on Copy to File… button.
Follow the wizard to export the certificate to your PC
Step 4 – Import Certificate
To enable trust in your Internet browser, follow the steps in this section (based on your browser type) to import the certificate from your PC to the Trusted Root Certification Authorities store.
Google Chrome
- Go to the top right corner of the browser and select the Chrome menu.
- From the list, select Settings.
- On the Settings page, scroll down to the bottom and click on Advanced.
- Under Privacy and Security section and select Manage certificates.
- From the Certificates window, select Trusted Root Certification Authorities tab and click on the Import button.
- Follow the instructions from the Wizard to import the certificate.
- After the certificate has been successfully imported, close the certificates window and relaunch the browser before accessing the UCX Administration page.
Internet Explorer
- Go to the top right corner of the browser and select Tools.
- From the list, select Internet Options
- From the Internet Options window, select Content tab.
- Click on Certificates button.
- From the Certificates window, select Trusted Root Certification Authorities tab and click on the Import button.
- Follow the instructions from the Wizard to import the certificate.
- After the certificate has been successfully imported, close the certificates window and relaunch the browser before accessing the UCX Administration page.