Administration

  • Galaxy Appliances - Galaxy 250, Galaxy Appliances - Galaxy Pro
Galaxy Pro – Front Panel Display

If you have a  Galaxy 250 or Galaxy Pro with a Front Panel Display (FPD), there are several functions that can be completed from the FPD.

For other server platforms, please contact E-MetroTel support.

Password Reset

To reset the admin password to its factory default from the FPD, perform the following steps:

  1. Check the FPD, it will show the IP address of your server.
  2. There are 4 buttons beside the FPD, press the CENTER button to access the Reset Menu.
  3. The first selection under the Reset Menu is Password Reset, press the CENTER button to select Password Reset.
  4. You have to confirm the Password Reset by pressing the CENTER button one more time.

Network Reset

To reset the network configuration of your UCX to its factory default from the FPD, perform the following steps:

  1. Check the FPD, it will show the IP address of your server.

    If the display shows “No IP Address“, this indicates there is either an IP address conflict or DHCP mode is used and there is no DCHP server.

  2. There are 4 buttons beside the FPD, press the CENTER button to access the Reset Menu.
  3. Press the DOWN button to see the Network Reset option.
  4. Press the CENTER button to select Network Reset.
  5. You have to confirm the Network Reset by pressing the CENTER button one more time.

Telephony Service Reset

To restart the Telephony Service with Diagnostics from the FPD, perform the following steps:

  1. Check the FPD, it will show the IP address of your server.

     

  2. There are 4 buttons beside the FPD; press the CENTER button to access the Reset Menu.
  4. Press the DOWN button until you see Telsrv Reset option.
  5. Press the CENTER button to select Telephony Service Reset.
  6. You have to confirm the reset by pressing the CENTER button one more time.

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