Administration

Avaya – Digital Phones

Supported Devices

AVAYA DIGITAL PHONES

E-MetroTel supports the following Avaya digital phone. Any mix of Avaya digital telephones can use the same DSM16.

The Avaya digital sets require a minimum firmware version.

SeriesModelDevice TypePhone Application Release / Boot Firmware
IP Office 9.1 GAIP Office 9.1 SP12IP Office 11.1 SP4
Avaya 1400 Series1403A1403R07 / 03R07 / 03R07 / 03
1408A1408R40 / 25R40 / 25R48 / 25
1416A1416R40 / 25R40 / 25R48 / 25
Avaya 2400 Series2410A2410
2420A2420
IP Office 9500 Series9504A9504R55 / 15R60 / 17R60 / 17
9508A9508R55 / 15R60 / 17R60 / 17
AURA 9400 Series9404A9404Release 2 Service Pack 1 (R7)
9408A9408Release 2 Service Pack 1 (R7)

These models are supported on any of our existing DSM16p cards after the application of a software update to both the DSM16p card and the UCX software.  The DSM16p software includes a new Digital Set Mode to the Gateway / Device Configuration page to enable the card to support a full complement of a maximum of 16 Avaya digital phones.

All Avaya Digital Telephones work using the DSM16 Digital Set Mode = Avaya.

Note that while a single DSM16p can only support one Digital Set Mode; multiple digital set types (Norstar/BCM, M1/CS1000, Panasonic, Avaya) can be supported using multiple DSM16p cards connected to a single UCX based system.

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