Administration

Avaya – Digital Phones

Supported Devices

AVAYA DIGITAL PHONES

E-MetroTel supports the following Avaya digital phone. Any mix of Avaya digital telephones can use the same DSM16:

  • Avaya 1400 Series Digital Phones (1403, 1408 and 1416)
  • Avaya IP Office 9500 Series Digital Phones (9504 and 9508)
  • Avaya AURA 9400 Series Digital Phones (9404 and 9408)

Note: The Avaya digital sets require a minimum firmware version

Avaya IP Office 9.1 GA – Phone Application Release / Boot Firmware
1403: R07 / 03 — 1408: R40 / 25 — 1416: R40 / 25 — 9504: R55 / 15 — 9508: R55 / 15

Avaya IP Office 9.1 SP12 – Phone Application Release / Boot Firmware

1403: R07 / 03  —  1408: R40 / 25 — 1416 R40 / 25 — 9504: R60 / 17  —  9508: R60 / 17
 

Avaya IP Office 11.1 SP4 – Phone Application Release / Boot Firmware

1403: R07 / 03  —  1408: R48 / 25 — 1416 R48 / 25 — 9504: R60 / 17  —  9508: R60 / 17

 

Avaya AURA 9408 and 9404 Digital Telephones
Release 2 Service Pack 1 (R7)

 

These models are supported on any of our existing DSM16p cards after the application of a software update to both the DSM16p card and the UCX software.  The DSM16p software includes a new Digital Set Mode to the Gateway / Device Configuration page to enable the card to support a full complement of a maximum of 16 Avaya digital phones.  All Avaya Digital Telephones work using the DSM16 Digital Set Mode = Avaya.

Note that while a single DSM16p can only support one Digital Set Mode; multiple digital set types (Norstar/BCM, M1/CS1000, Panasonic, Avaya) can be supported using multiple DSM16p cards connected to a single UCX based system.

AVAYA SIP PHONES

Please refer to Avaya – SIP Phones.

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