Supported Devices
AVAYA DIGITAL PHONES
E-MetroTel supports the following Avaya digital phone. Any mix of Avaya digital telephones can use the same DSM16:
- Avaya 1400 Series Digital Phones (1403, 1408 and 1416)
- Avaya 2400 Series Digital Phones (2410, 2420)
- Avaya IP Office 9500 Series Digital Phones (9504 and 9508)
- Avaya AURA 9400 Series Digital Phones (9404 and 9408)
Note: The Avaya digital sets require a minimum firmware version
| Avaya IP Office 9.1 GA – Phone Application Release / Boot Firmware | 1403: R07 / 03 |
|---|---|
| Avaya IP Office 9.1 SP12 – Phone Application Release / Boot Firmware | 1403: R07 / 03 1408: R40 / 25 1416: R40 / 25 9504: R60 / 17 9508: R60 / 17 |
| Avaya IP Office 11.1 SP4 – Phone Application Release / Boot Firmware | 1403: R07 / 03 1408: R48 / 25 1416: R48 / 25 9504: R60 / 17 9508: R60 / 17 |
| Avaya AURA 9408 and 9404 Digital Telephones | Release 2 Service Pack 1 (R7) |
These models are supported on any of our existing DSM16p cards after the application of a software update to both the DSM16p card and the UCX software. The DSM16p software includes a new Digital Set Mode to the Gateway / Device Configuration page to enable the card to support a full complement of a maximum of 16 Avaya digital phones.
All Avaya Digital Telephones work using the DSM16 Digital Set Mode = Avaya.
Note that while a single DSM16p can only support one Digital Set Mode; multiple digital set types (Norstar/BCM, M1/CS1000, Panasonic, Avaya) can be supported using multiple DSM16p cards connected to a single UCX based system.
AVAYA SIP PHONES
Please refer to Avaya – SIP Phones.