Supported Devices
E-MetroTel has introduced support for the following Panasonic MGCP IP Phone models (other models may be supported in the future):
- KX-NT321 IP (MGCP) Phone with 1-Line Display
- KX-NT346 IP (MGCP) Phone with 6-Line Display
- KX-NT366 IP (MGCP) Phone with 6-Line Display
- KX-NT511 IP (MGCP) Phone with 1-Line Display
- KX-NT543 IP (MGCP) Phone with 3-Line Display
- KX-NT551 IP (MGCP) Phone with 1-Line Display
- KX-NT553 IP (MGCP) Phone with 3-Line Display
- KX-NT556 IP (MGCP) Phone with 6-Line Display
- KX-NT630 IP (MGCP) Phone with Multi-Line Display
- KX-NT680 IP (MGCP) Phone with Multi-Line Display
These models will be supported on any of our UCX based systems with the current release of UCX software. The Panasonic MGCP phones require Universal Licenses for operation.
IMPORTANT
Note that these MGCP-based phones require Version 2 or latest firmware to be loaded on the phone before being able to be supported on the UCX software. This firmware is NOT available from E-MetroTel.
Supported Functionality
UCX Features:
The following features have been tested:
- Voicemail
- 3-party Conference
- Hotdesking
- Call Transfer
- Call Mute
- Call Hold
- Call Forward
- Redial
- Asterisk-based features available through function codes (eg. *2 for transfer, *78 for DND, etc.)
UCX Configuration
To configure the UCX for Panasonic IP Phones refer to the following:
Panasonic IP Phone Configuration
- Reboot the IP phone
- During the startup, the Setup key is displayed on the first soft key.
- Press Setup key to enter the phone menu
- Navigate to Network → DHCP, select DHCP Enable or DHCP Disable
- If DHCP Disabled is selected, then enter the Static IP ,Subnet and Gateway addresses
- Navigate to PBX → PBX IP Address → Primary PBX → PBX IP Address, enter the UCX Server’s IP address
- Navigate to PBX → PBX IP Address → Secondary PBX → PBX IP Address, enter the UCX Server’s IP address
- Exit the phone menu
Key Mapping
 | 1 | MESSAGE | UCX Voicemail |
|---|---|---|---|
| 2 | PAUSE | Supported in next release | |
| 3 | FLASH / RECALL | Not supported | |
| 4 | REDIAL | Last Number Redial | |
| 5 | AUTO ANS / MUTE | Mute | |
| 6 | AUTODIAL / STORE | Supported in next release | |
| 7 | CANCEL | Mute ringing / Hang-up | |
| 8 | CONF | Conference | |
| 9 | TRANSFER | Call Transfer | |
| 10 | FWD / DND | Call Forward | |
| 11 | HOLD | Hold | |
| 12 | INTERCOM SP PHONE | Speaker phone, Line key |
Limitations
- On-hook dialing is not supported. The line key must be pressed or handset lifted before dialing digits.
- KX-NT546 is currently not supported.
- Ring Cadences (configured under XSTIM Settings) is not supported.
