Supported Devices
E-MetroTel has introduced support for the following Panasonic MGCP IP Phone models (other models may be supported in the future).
| Model | Device Type | Description |
|---|---|---|
| KX-NT321 | NT321 | IP (MGCP) Phone with 1-Line Display |
| KX-NT343 | NT343 | IP (MGCP) Phone with 3-Line Display |
| KX-NT346 | NT346 | IP (MGCP) Phone with 6-Line Display |
| KX-NT366 | NT366 | IP (MGCP) Phone with 6-Line Display |
| KX-NT511 | NT511 | IP (MGCP) Phone with 1-Line Display |
| KX-NT543 | NT543 | IP (MGCP) Phone with 3-Line Display |
| KX-NT551 | NT551 | IP (MGCP) Phone with 1-Line Display |
| KX-NT553 | NT553 | IP (MGCP) Phone with 3-Line Display |
| KX-NT556 | NT556 | IP (MGCP) Phone with 6-Line Display |
| KX-NT560 | NT560 | IP (MGCP) Phone with Multi-Line Display |
| KX-NT630 | NT630 | IP (MGCP) Phone with Multi-Line Display |
| KX-NT680 | NT680 | IP (MGCP) Phone with Multi-Line Display |
These models will be supported as XSTIM devices on any of our UCX based systems with the current release of UCX software. Please refer to E-MetroTel – Product Licensing for details on the type of license type required for these phones.
IMPORTANT
Note that these MGCP-based phones require Version 2 or latest firmware to be loaded on the phone before being able to be supported on the UCX software. This firmware is NOT available from E-MetroTel.
Supported Functionality
UCX Features:
The following features have been tested:
- Voicemail
- 3-party Conference
- Hotdesking
- Call Transfer
- Call Mute
- Call Hold
- Call Forward
- Redial
- Asterisk-based features available through function codes (eg. *2 for transfer, *78 for DND, etc.)
UCX Configuration
To configure the UCX for Panasonic IP Phones refer to the following:
Panasonic IP Phone Configuration
- Reboot the IP phone
- During the startup, the Setup key is displayed on the first soft key.
- Press Setup key to enter the phone menu
- Navigate to Network → DHCP, select DHCP Enable or DHCP Disable
- If DHCP Disabled is selected, then enter the Static IP ,Subnet and Gateway addresses
- Navigate to PBX → PBX IP Address → Primary PBX → PBX IP Address, enter the UCX Server’s IP address
- Navigate to PBX → PBX IP Address → Secondary PBX → PBX IP Address, enter the UCX Server’s IP address
- Exit the phone menu
Key Mapping
 | 1 | MESSAGE | UCX Voicemail |
|---|---|---|---|
| 2 | PAUSE | Supported in next release | |
| 3 | FLASH / RECALL | Not supported | |
| 4 | REDIAL | Last Number Redial | |
| 5 | AUTO ANS / MUTE | Mute | |
| 6 | AUTODIAL / STORE | Supported in next release | |
| 7 | CANCEL | Mute ringing / Hang-up | |
| 8 | CONF | Conference | |
| 9 | TRANSFER | Call Transfer | |
| 10 | FWD / DND | Call Forward | |
| 11 | HOLD | Hold | |
| 12 | INTERCOM SP PHONE | Speaker phone, Line key |
Limitations
- On-hook dialing is not supported. The line key must be pressed or handset lifted before dialing digits.
- KX-NT546 is currently not supported.
- Ring Cadences (configured under XSTIM Settings) is not supported.
