Provisioning Server
The Provisioning Server page allows you to enable or disable services that can be used for provisioning of IP phones, and update the FTP login credentials that are used for this purpose. The FTP credentials configured here are only for use by the phone sets.
To update the FTP login credentials, perform the following steps.
- Open UCX Administration
- From the PBX tab, select Batch Configuration
- From the left side column, select Provisioning Server
- Edit the FTP user name in the User field and a password in the Password field
- Press the Save button
By default, provisioning of IP phones using FTP is turned OFF and provisioning using TFTP is turned ON.
To change the state of either the FTP or TFTP server, use the appropriate slider button. For example, to enable the FTP Server with the specified credentials, move the FTP Server slider button to display the value ON.
Placing Configuration files on the UCX system
To put configuration files on the UCX system, you will need to have installed on your PC a secure file transfer utility (e.g. WinScp), then perform the following steps:
- Launch the secure file transfer utility
- Login to the UCX system using the admin account
- Copy the configuration files from your PC to the directory /tftpboot on the UCx system
Batch of Extensions
The Extensions Batch page allows you to import or update extensions using a CSV formatted file. The page also provides the option to delete all extensions. The supported extension types are: XSTIM, SIP and IAX.
To access the page, perform the following steps:
- Open UCX Administration
- From the PBX tab, select Batch Configuration
- From the left side colum, select Batch of Extensions
Importing Extensions
In the CSV file, you must provide at least the following columns listed below, other fields can be left blank.
- Display Name, User Extension, Secret, and Tech for SIP and IAX2 extensions.
- Display Name, User Extension, Tech and Device Type for XSTIM extensions.
Select the Choose File button to bring up the browser to select the file to import.
Select the Upload CSV File button to upload the selected extensions CSV file into the system.
Refer to Adding XSTIM Extension and Adding SIP Extension for additional details on the meaning and use of the parameters in the following table.
| Column | Description |
|---|---|
| Display Name | Name to display for this extension |
| User Extension | The extension number |
| Direct DID | Number to call from external source for direct inward dialing to reach this extension |
| Outbound CID | CLID number seen on outbound calls |
| Call Waiting | Set to either: ENABLED or DISABLED |
| Secret | Password for this extension. Required for SIP and IAX extensions only. |
| Voicemail Status | Set to either: ENABLED or DISABLED |
| Voicemail Password | Password to access the voicemail box |
| VM Email Address | Email address that voicemails are sent to |
| VM Pager Email Address | Pager/mobile email address that voicemail notifications are sent to |
| VM Options | Separate options with pipe ( | ). For example: review=yes|maxmessage=60 |
| VM Email | Option whether voicemail is sent to email or not. Set to either: yes or no |
| VM Play CID | Option whether caller’s phone number is played before message. Set to either: yes or no |
| VM Play Envelope | Option whether time date is played before message. Set to either: yes or no |
| VM Delete Vmail | Option whether to delete voicemail when sent to email address. This gives you option of receiving voicemail via email only. Set to either: yes or no |
| Instant Access | This option alllows the voicemail password prompt to be skipped when dialing from the mailbox extension. Set to either: yes or no |
| Context | This is voicemail context. Do not change from the default. Enter: from-internal |
| Tech | The type of extension. Supported values: xstim, sip, iax2 |
| NAT Mode | NAT setting for the SIP extension. Enter Yes, No, Force rport, Comedia, Automatic Force Both, Automatic Force port, Automatic Comedia, or Route. (UCX default is No). |
| Callgroup | Callgroup for which the device belongs. This is a value between 0 and 63. |
| Pickupgroup | List of callgroups which the device can initiate pickup. Separate values by comma, and use dash for ranges. For example: 0,3-8,13 |
| Disallow | If set to all will disallow all codecs. This is used if you want to specify a codec on the Allow parameter. |
| Allow | Specifies what codec to use. You must set the Disallow parameter to all. Set to gsm or ulaw or alaw. |
| Account Code | Accountcode for this device |
| Deny | Denies traffic from the specified IP address. Set as IP Address/Subnet Mask |
| Permit | Allows traffic from the specified IP address. Set as IP Address/Subnet Mask |
| Language Code | Specifies the language to be used on messages and voice prompts if the language is installed in UCX (2 letter lowercase |
| Record Incoming External | Setting for recording incoming calls from external sources. The values are: Always, On Demand or Never |
| Record Outgoing External | Setting for recording outbound calls from external sources. The values are: Always, On Demand or Never |
| Record Incoming Internal | Setting for recording incoming calls from other extensions on the system. The values are: Always, On Demand or Never |
| Record Outgoing Internal | Setting for recording incoming calls to other extensions on the system. The values are: Always, On Demand or Never |
| Record On Demand | Enable or disable the ability to do on-demand (one-touch) recording. Set to disabled or enabled |
| Record Priority | Call Recording policy priority relative to other extensions when there is a conflict between extension settings. Set a value of 0 to 20 (system uses default of 10) |
| XSTIM Specific Settings | |
| Device Type | Identify the type of XSTIM device. Required for XSTIM extensions only. |
| MAC Address | The MAC address of the device (using colons) |
| Number of Lines | The number of Line Appearances of the extension. (Requires an available Programmable key for each line specified, and Call Waiting to be enabled.) |
| Title Default | The Title display line on the phone |
| Main Text 0 | Text display line 0 on the phone |
| Main Text 1 | Text display line 1 on the phone |
| Main Text 2 | Text display line 2 on the phone |
| Country Indication Tone | The time zone used for this phone. Leave blank for default. |
| RTP Port | RTP port for this device. Leave blank for default or value between 1024 and 65535. |
| RTP Method | RTP Method for this device. UCX default value is 4. |
| Time Format | Time format to display on this device. Enter 0:00am, 0h00, or 0:00 (UCX default) |
| Date Format | Date format to display on this device. Enter DD Mon, Mon DD, MM/DD, or DD/MM (UCX default) |
| Timezone Offset | Extensions Offset (in minutes) from the UCX server time. Enter multiple of 30 between -720 and 780. |
| LCD Contrast | LCD Contrast for this device from 0 to 15 (UCX default is 5) |
| Ring Volume | Ring Volume for this extensionfrom 0 to 14 for Infinity phones, all other phones are 0 to 7 (UCX default is 2) |
| Ring Style | Ring pattern for this device from 0 to 7 (UCX default is 1) |
| Call History | Allow call history to be displayed. Enter Enabled (UCX default) or Disabled. |
| Dial Pad Feedback | Dial pad feedback behavior for this extension. Enter Default, None, Click, or DTMF |
| Soft Transfer Type | Type of Transfer invoke when Transfer softkey is pressed. Enter Default, Attended, Asterisk Blind, or Asterisk Attended |
| Hotdesking | Allow or disallow hotdesking to be used on this device. Enter Default, Disallow, or Allowed |
| Hotdesking Password | Enter the hotdesking password to be used for this extension. Enter no more than 8 digits. |
| SRG Mode | The SRG mode for this extension. Enter Normal (UCX default) or Local Always. |
| Key 2 Label | The Label to be displayed on the Key “n”. Enter any string from 1 to 9 characters. For right side justification, use a 9 character string padded from the left with spaces. Note: Up to 30 Keys can be configured. |
| Key 2 Digits | The digit string to be dialed when Key “n” is pressed. Can also contain the following values: Fxxx (Norstar/BCM feature code), xxxx (Speed dial), xxxB (BLF), xxxR (Ringing BLF). Note: Up to 30 Keys can be configured. |
| … | |
| … | |
| Key 30 Label | The Label to be displayed on the Key “n”. Enter any string from 1 to 9 characters. For right side justification, use a 9 character string padded from the left with spaces. |
| Key 30 Digits | The digit string to be dialed when Key “n” is pressed. Can also contain the following values: Fxxx (Norstar/BCM feature code), xxxx (Speed dial), xxxB (BLF), xxxR (Ringing BLF). |
Select the Download the current extensions in CSV format link to download a CSV file template, which will contain all currently defined extensions, but can also be used as a base template.
Deleting Extensions
Select the Delete All Extensions button to delete all extensions. All corresponding voicemail boxes and voicemail messages will also be deleted.
This action will delete all extensions.