NOTE
Expansion module 5046 firmware cannot be updated manually. It must be updated via Auto Update.
Step 1 – Obtain the latest Firmware version
Obtain the specific firmware version from E-MetroTel support.
SIP firmware
| Firmware filename | Phone Model |
|---|---|
| fw920.rom | 5006 |
| fw926.rom | 5010 1st generation – dark faceplate |
| fw920M.rom | 5010 2nd generation – light faceplate |
| fw500M.rom | 5004 |
| fw520M.rom | 5008 and 5010W |
XSTIM firmware
| Firmware filename | Phone Model |
|---|---|
| fw5006x.rom | 5006 |
| fw5010x.rom | 5010 1st generation – dark faceplate |
| fw5010xM.rom | 5010 2nd generation – light faceplate |
| fw5004xM | 5004 |
| fw5008xM.rom | 5008 |
| fw5010WxM.rom | 5010W |
Step 2 – Disable Auto Update
IMPORTANT
This step is important, otherwise the phone will retrieve the firmware version from the firmware server path when the phone reboots in STEP THREE.
- Use Google Chrome web browser to access the phone’s web interface
- Navigate to Management -> Auto Provision page.
- Remove and clear the Firmware Server Path field.
- Remove and clear the Config Server Path field.
- Click the SaveSet button.
Step 3 – Update Firmware
- Use Google Chrome web browser to access the phone’s web interface
- Navigate to Management -> Upgrade page.
- Click the Choose File button in the ROM Firmware Upgrade field.
- Select the appropriate firmware file that was downloaded from STEP ONE for the XSTIM phone.
- Click on the Upgrade button.
- Check the upload progress on the bottom left corner of the web browser, when the upload reaches 100% the phone will begin the firmware upgrade process.
- Once the firmware update is complete, the phone will automatically reboot.
- Do not power off the phone during the update.