Refer to E-MetroTel - Product Licensing for the extension licensing required for the different phone types.
E-MetroTel IP (XSTIM) Phones
Infinity 7000 Series
- Infinity 7005H
- Infinity 7008H
- Infinity 7008
Infinity 5000 (XSTIM) Series
- Infinity 5004
- Infinity 5008
- Infinity 5010W
- Infinity 5042 Expansion Module
- Infinity 5006 (discontinued)
- Infinity 5010 (discontinued)
Soft Phones
Digital Phones
See DSM16 – Supported Hardware and Capacity for the list of supported devices via the DSM16 Gateway Card.
Green Migration
Nortel/Avaya IP Phones
See Nortel Phones for details.
Avaya H.323 Phones
See Avaya – H.323 phones for details.
Panasonic IP Phones
See Panasonic – IP Phones for details.
NEC IP Phones
See NEC – IP Phones for details.
SIP Phones
UCX in general will work with any SIP phone or SIP soft phone using standard call features. The following are specific SIP phones supported by E-MetroTel:
E-MetroTel (SIP) 5000 Series
- Infinity 5004
- Infinity 5008
- Infinity 5010W
- Infinity 5042 Expansion Module
- Infinity 5006 (discontinued)
- Infinity 5010 (discontinued)
- Infinity 5046 Expansion Module (discontinued)
E-MetroTel DECT Handsets
- Infinity 277
- Infinity 577
E-MetroTel Call Box
- Infinity 2002
Third Party Phones
E-MetroTel will provide support for the following third party open standard SIP phones, as long as the phones are on the firmware versions that support SIP open standards and the phones have been configured as per the manufacturer’s programming instructions.
- Cisco
- Fanvil
- Grandstream
- Mitel
- Polycom
- Snom
- Vtech
- Yealink
E-MetroTel has been successful in creating interoperability with many of the phones from the above manufacturers using our open SIP Standards implementation. E-MetroTel is not responsible for maintaining interoperability support should these manufacturers modify the behavior of their SIP implementation.