Administration

  • Phones - Infinity 5000 Series - Configuration
Infinity 5030

Introduction

The Infinity 5030 Wireless Headset Adapter (EHS 30) connects to the Infinity 5000 series IP phones to support the use of wireless headsets. It is simple to use and install, and allows control of phone functions like: off-hook, talk, and on-hook via the headset. The 5030 Adapter is installed between the Infinity IP phone and the wireless headset base unit.

The 5030 adapter allows Infinity phones to connect to third party headset bases, many of which use DECT communication to the headset rather than just Bluetooth. Depending on your needs, this may be a preferable choice as DECT protocol typically provides better voice quality and much longer wireless talk range.

Packing List

  1. Infinity 5030 (EHS 30)
  2. 3.5mm DC power cord
  3. RJ-12 cord
  4. RJ-45 cord

Compatibility

  • Plantronics® Wireless Headsets: Plantronics CS510, CS520, CS540. (Headset bases C052 and C054)
  • Jabra® Headsets: 9400BS (9460), WHB005BS(U) (925), BT2046.
  • SENNHEISER® Wireless Headsets: DW Pro2,SD Pro2,D10

Ports and LED

  1.  RJ-12 port
  2.  Operation LED
  3.  3.5mm DC power jack (for Plantronics headsets)
  4.  RJ-45 port (for Jabra headsets)

Installation

IMPORTANT

If the Infinity 5010 or 5010W phone will be connected to both 5030 headset adapter and 5046 or 5042 expansion module, then the expansion module must be powered via the power adapter. Please see Infinity 5046 or Infinity 5042 for details.

Plantronics Headsets

  1. Use the RJ-9 cord provided by Plantronics to connect the wireless headset base to the RJ-9 headset port on the Infinity phone.
  2. Plug one end of the included RJ-12 cord to the RJ-12 port on the 5030 adapter, connect the other end of the cord to the EXT port on the Infinity phone.
  3. Connect the included 3.5mm DC power cord from the wireless headset base to the power jack on the 5030 adapter.

Jabra Headsets

  1. Connect the RJ-9 cord from the Jabra wireless headset base to the RJ-9 headset port on the Infinity phone.
  2. Plug one end of the included RJ-12 cord to the RJ-12 port on the 5030 adapter, connect the other end of the cord to the EXT port on the Infinity phone.
  3. Connect the RJ-45 cord provided by Jabra from the AUX port on the wireless headset base to the RJ-45 port on the 5030 adapter.
NOTE

If there are issues using the answer/disconnect button on the Jabra headset, follow steps below to switch the protocol to DHSG:

  • Put on the headset, and simultaneously press and hold both volume buttons ( + ) and ( - ) on the top of the headset until the voice prompt says “Set up” then release the buttons.
  • Press the black multifunction button on the side of the headset and cycle through the settings until you hear “Remote Call Control”.
  • Press the ( + ) button until you hear “DHSG”, then press and hold both volume buttons again until the voice prompt says “Goodbye”.

    • Sennheiser Headsets

    1. Connect the audio phone cable provided by Sennheiser from the phone port on the wireless headset base to the RJ-9 headset port on the Infinity phone.
    2. Plug one end of the included RJ-12 cord to the RJ-12 port on the 5030 adapter, connect the other end of the cord to the EXT port on the Infinity phone.
    3. Connect the adapter port of the audio phone cable provided by Sennheiser to the RJ-45 port on the 5030 adapter.

    Configuration

    No configuration is required to support the Infinity 5030 wireless headset adapter.
    When headset button  is lit on the phone, it means the active call is on headset.

    Contents