To access UCX features via the SERVICES key, press the middle OK navigation button while the phone is idle.
Feature List
| FEATURE | DESCRIPTION |
|---|---|
| Feature code | Provides access to BCM/Norstar feature codes when the “Feature Key Mode” is enabled. |
| Stamp log | To create a timestamp log entry for troubleshooting purposes. |
| Speed dial | To make a call using speed dial. |
| Voice call (Intercom) | To make a Voice Call or Intercom call. |
| Group pickup | To pick up a call in the same group. |
| Directed pickup | To pick up a call at a specified extension. |
| Call timer | Shows duration of a call. |
| Do not disturb enable | To prevent incoming calls from ringing the phone. When enabled, the feature places the phone in a constant busy state until the feature is cancelled. |
| Do not disturb cancel | |
| Call forward | To call forward incoming calls to another destination. |
| Call forward cancel | |
| Forward to voicemail | To call forward incoming calls directly to your voicemail box. |
| CID blocking | To block the Caller Name and ID for the next outbound call. |
| CID blocking cancel | |
| Hotdesking | To temporarily assign an extension to a phone that normally uses another extension or does not have any extension assigned. |
| Hotdesking cancel | |
| Static Time/Date | To always display time and date on the phone’s display screen. |
| Static Time/Date cancel | |
| Agent Login/Logout | Agent login and logout of queue(s). |
| Agent Not Ready/Ready | Agent can temporarily change the status to “Not Ready” and pause receiving calls from queue(s). |
| External autodial | To configure a programmable button as a speed dial for an external telephone number. |
| Internal autodial | To configure a programmable button as a speed dial for an internal extension. |
| Configure feature | To configure a programmable button on their phone to invoke any supported feature. |
| Language – English | To configure the language of voice prompts used for services such as voice mail, conferencing, etc. |
| Language – French | |
| Language – Spanish | |
| Language – default | |
| Time zone offset | To adjust the timezone for the phone. |
| Ring type | To select the ring type to be used by the phone. |
| Contrast level | Display contrast cannot be adjusted on Infinity phones. The contrast level set here has no effect on the phone. |
| Ring volume | To select the ring volume to be used by the phone. |
| Page general | To make a call to the default page group. |
| Page zone 1 | To make a call to page zone 1. |
| Page zone 2 | To make a call to page zone 2. |
| Page zone 3 | To make a call to page zone 3. |
| Page zone 4 | To make a call to page zone 4. |
| Page zone 5 | To make a call to page zone 5. |
| Page zone 6 | To make a call to page zone 6. |
| Last number redial | To make a call using Last Number dialed. |
| Voicemail | To make a call to voice mailbox. |
| Voicemail number | To display the voice mailbox number. |
| Leave message | To leave a message for an extension’s voicemail box without ringing the phone set. |
| Call log | To make a call using call history or call log. |
| Directory services | To make a call using the system directory. |
| Time announcement | To have the system announce the current system time. |
| Local IP address | To display the local IP address of the phone. |
| Button inquiry | To check what is programmed on a button on the phone. |
| Test sets | To test the functionality of a button on a phone. |