Administration

Infinity 3065 – Quick Start Guide

Overview

Infinity 3065 is a downloadable softphone that runs on iOS, Android, Windows, and macOS. Designed to give both mobile and desktop users access to modern telephony and messaging from a single app.

  • Can be used for calling, chat, and video conferencing
  • Can also be used for SMS/MMS messaging when UCX messaging services are enabled
  • Supports push notifications for incoming calls and messages on mobile devices
  • Offers persistent login, enhanced OS integration, and desktop install options for users who prefer app-based calling
  • Ideal for remote users, mobile professionals, or those who want a consistent experience across phone and desktop
  • App installation can be done individually or can be part of an enterprise deployment

Prerequisites

  • Internet access is required for the initial activation and provisioning of the Infinity 3065 softphone.
  • On mobile devices, ongoing internet access is required for push notifications to be sent to the softphone.
  • If SMS subscription service is enabled for the device, internet access is required to send and receive SMS messages.

Provisioning

Each installation of the Infinity 3065 requires a unique Device ID. This unique Device ID aids in avoiding potential network related conflicts when connecting to UCX software.

Additional applications or SMS subscriptions can also be assigned here to each device ID.

Refer to the following instructions to create a unique Device ID for each 3065 client installation.

Installation

Refer to the following instructions to install Infinity 3065 on the different supported platforms.

Usage

Refer to the following guide on how to navigate and use the Infinity 3065 client.

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