Dial Plan Configuration
Web
To configure the dial plan for an account:
- Navigate to Account -> Basic page
- Update the Dial Plan field
- Click the SaveSet button

Dial Plan Syntax
Accepted digits include: 0, 1, 2 , 3, 4, 5, 6, 7, 8, 9, *, #
Dial plans must be placed within curly brackets { }, each dial plan separated with the pipe | character.
| Syntax | Description |
|---|---|
| x | Any digit from 0 – 9 |
| + | Zero or more digits |
| ^ | Exclude |
| , | Wait for dial tone |
| [3 – 5] | Any digit from 3 – 5 |
| [147] | Any digit 1, 4 or 7 |
| <2=011> | Replace digit 2 with 011 when dialing |
Dial Plan Examples
| Dial Plan | Description |
|---|---|
| {[x*]+} | Allow any number with at least one digit. The digit can be 0-9 or *. This is the default value. Any invalid input detected will revert back to default. |
| {[369]11 | 416xxxxxxx} | Allow 311, 611 and 911. Allow any 10-digit number leading with digits 416. |
| {^1900x+ | <=416>xxxxxxx} | Block any number leading with 1900. Allow and add prefix 416 to any 7 digit number. |
| {99,x+ | [*x]+} | When 99 is dialed, wait for dial tone, then allow any number with at least one digit. Allow any number with at least one digit. |
| {[56]xx | <1=91>xxxxxxxxxx} | Allow any 3 digit number leading with 5 or 6. Allow and replace leading digit 1 with 91 followed by any 10 digit number. |