A complete list of the default and configured feature codes for the system is listed on this page. To access this page, perform the following steps:
- From the PBX tab, select PBX Configuration
- From the left side column, select Feature Codes
- Under the Feature Status column, a feature can be Enabled or Disabled
- Under the Use Default? column, if the box is checked, a default value will be assigned
- To configure your own feature code value, first uncheck the Use Default? box, then you can modify the value
- If you made any changes, press the Submit Changes button to apply the change
To view the list of default feature codes by numerical order, go to System Wide Feature Codes page.
The feature codes on this page are grouped by features:
Blacklist
See Blacklist feature page for details on usage.
Call Forward, Call Waiting
See Call Forward for details on usage.
Conferences
See Applications – Conferences page for details on usage.
Core
| Feature Codes | Description |
|---|---|
| Asterisk General Call Pickup | Group Pickup |
| ChanSpy ChanSpy Direct ChanSpy Direct Password (R5.0 only) ChanWihisper Direct | Call Monitoring |
| Conference Call Cancel Invite Conference Call Invite Conference Call Start | Multi-Party Conference |
| Directed Call Pickup | Call Pickup |
| In-Call Asterisk Attended Transfer In-Call Asterisk Attended Transfer Abort In-Call Asterisk Attended Transfer Conference In-Call Asterisk Attended Transfer Swap Calls In-Call Asterisk Blind Transfer | Transfer Note that In-Call Asterisk Attended Transfer can be activated/de-activated independently of the UCX Attended Transfer feature available to XSTIM extensions using softkeys. |
| In-Call Asterisk Disconnect Code | Disconnect |
| In-Call Toggle Call Recording | Call Recording Options |
| Simulate Incoming Call | Used to simulate an external DID incoming call using a local phone. This needs an incoming route configured with a DID of 7777. Dial 7777 from a set and the call will be presented to the destination specified in the incoming route as an incoming call . |
| Stamp Log | Stamp Log |
| ZapBarge | ZapBarge |
Call Flow Control
See Call Flow Control feature page for details on usage.
Dictation
See Dictation Service feature page for details on usage.
Do-Not-Disturb
See Do Not Disturb (DND) or Make Set Busy (MSB) for details on usage.
Fax Configuration
See Dial System Fax feature page for details on usage.
Follow Me
See Follow Me feature page for details on usage.
Wake Up Calls
See Wake Up Calls feature page for details on usage.
Info Services
| Feature Codes | Link to Feature Description |
|---|---|
| Call Trace | Call Trace |
| Echo Test | The echo test is used to give an audible sense of the latency between the set and the UCX. Everything you say will be echoed back.
|
| Speak Your Exten Number | Speak Your Extension |
| Speaking Clock | Speak Time |
Misc Applications
| Feature Codes | Link to Feature Description |
|---|---|
| Directory | Directories |
| Remote Support Password Remote Support Toggle | UCX Remote Access |
See Misc Applications for details on how to create feature codes to access certain destinations that do not have an extension number associated with it..
Paging and Intercom
See Paging and Intercom feature page for details on usage.
Parking Lot
See Parking Lot feature page for details on usage.
Phonebook Directory
See Phonebook feature page for details on usage.
Queues
| Feature Codes | Link to Feature Description |
|---|---|
| Queue Callers | Setting up UCX for Call Center Supervisors |
| Queue Member Toggle Queue Pause Toggle | Setting up UCX for Call Center Agents |
Recordings
See System Recordings feature page for details on usage.
Speed Dial Functions
| Feature Code | Link to Feature Description |
|---|---|
| Set user speed dial | Speed Dial |
| Speed dial prefix | Speed Dial |
Time Conditions
See Time Groups and Conditions feature page for details on usage.
Voicemail
| Feature Code | Link to Feature Description |
|---|---|
| Dial Voicemail | Voicemail User Guide |
| Direct Dial Prefix | Direct Dial to Voicemail |
| My Voicemail | Voicemail User Guide |
| Voicemail Escalation (R6.0 and up) | Voicemail Escalation |
