System Log Files stored under /var/log folder can be viewed from UCX Administration. This section lists the type of system log files you can view.
Log file | Type | Description |
---|---|---|
asterisk/full | UCX | Telephony Service log entries (i.e. call processing) |
auto_cleanup.log | UCX | System Tools – Automated Cleanup |
blocklist.log | UCX | Security – IP Block List |
dmesg | Linux | Linux console messages |
dnf.rpm.log | Linux | DNF and RPM related logs |
e911_calls.log | UCX | Applications – E911 Notification |
hospitality.log | UCX | Hospitality Configuration |
infinity_one.log | UCX | InfinityOne related messages |
lsyncd.log | ||
maillog | Linux | All messages related to email |
mdse.log | UCX | MDSE related messages |
messages | Linux | |
queue_log | UCX | Statistics for queues |
remote_access.log | UCX | Support – Remote Access |
secure | Linux | Security access information |
swupdate | UCX | System – Updates |
vsftpd.log | Linux | Information related to ftp access |
To view System Log files, perform the following steps:
- From the Support tab, select System Log Files
- Select the type of log file from the pull down list and the page automatically loads with the log file content
- You can also specify the number of Lines of log file information to be displayed on the screen. The default value is 9999.
USEFUL TIP
When troubleshooting issues on the system, it is highly recommended that you copy the log file content displayed on this page and send to E-MetroTel support. Modify the Lines field to ensure you have enough information displayed to capture the event that you are troubleshooting.