To create a timestamp log entry for troubleshooting purposes.
USEFUL TIP
This is useful when reporting a problem to the system administrator to create a timestamp in the logs at the time of the problem occurring.
To create a time Stamp Log
| Phone Type | Steps | Notes |
|---|---|---|
| All phones | 1. Dial 9*9 . (Note: You may need to press # to complete the string.) 2. The system will announce the stamp log confirmation number. |
You need to hang up to disconnect the current call, and then dial 9*9. |
| E-MetroTel XStim or InfinintyOne or Nortel phones with Feature key | 1. Press the Feature key followed by the feature code 9*9 . 2. The system will display the stamp log confirmation number. |
This can be done while engaged on an active call. |