UCX Administration
Accessories – UCX Desktop Applications

UCX TAPI Service Provider

E-MetroTel’s UCX TAPI Service Provider software is a Windows PC driver that allows other Windows applications to initiate and terminate calls for a UCx user from their Windows desktop.  Those other applications, such as Microsoft Outlook and Microsoft Dialer, communicate with the UCX TAPI Service Provider through the Microsoft Telephony Application Programming Interface (TAPI).  Once the UCX TAPI Service Provider is installed on a Microsoft Windows PC, a user can initiate outbound calls using any TAPI compatible application.  The optional UCX TAPI application also supports receiving inbound calls with basic caller information on incoming calls so that some TAPI aware applications can use this information to do a screen-popup, displaying caller information on the screen. For more information see UCX TAPI.

 

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