Install G.729 and G.723 Codecs


G.729 and G.723 codecs are protocols for voice compression when communicating with other devices. To use the G.729 and G.723 codecs, you need the following:

  1. Your UCx system must be updated to release 4.0 or higher
  2. License to use the G.729 and G.723 codecs must be installed on your UCx system

Please contact your E-MetroTel representative for ordering and pricing.


Retrieve License String

After you have obtained an updated license string with G.729 and G.723 Codecs enabled, retrieve the new license string.

See the License Retrieval page for details.

Install Addon Package

  1. Select the Accessories tab.
  2. Scroll down to G.729 and G.723 Codecs, then click on the INSTALL button.

Restart Telephony Service

To get the Codecs loaded onto your UCx system, perform the following steps to restart the Telephony Service:

  1. Navigate to the System - Dashboard panel
  2. Go to the Processes Status applet, select Restart process from the pull-down list for Telephony Service

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