DSM16 - Supported Hardware and Capacity

Supported Hardware

The DSM16 is a plug-in card that is installed in either the Galaxy Expand or Galaxy Express chassis to enable Nortel/Avaya/Panasonic digital telephones to interface to UCX server software.

Note that each individual DSM16p card can only support digital phones from either the Norstar / BCM grouping, the Meridian 1 / CS1000 grouping, the Avaya grouping or the Panasonic grouping at the same time. If you have a mixture of phone types you must use multiple DSM16p cards.

Norstar / BCM Phones supported on the DSM16p Card (and the DSM16 Module)

The current release of the DSM16 Module supports the following Nortel/Avaya BCM/Norstar digital phones and devices:

  • M7100
  • M7208
  • M7310
  • M7324
  • CAP (Central Answering Position)
  • T7100
  • T7208
  • T7316
  • T7316E
  • T7406
  • T7406E
  • T24 KIM (Key Indicator Module)
  • ATA2 (Analog Terminal Adapter)
  • Norstar Audio Conferencing Unit

Meridian 1 / CS1000 Digital Phones supported on the DSM16p Card (and the DSM16 Module)

The DSM16p Card supports the following Nortel Meridian 1 / CS1000 digital phones in addition to all the digital phones listed above for the DSM16 Module.

  • M3901
  • M3902
  • M3903
  • M3904
  • M3905
  • M2006
  • M2008
  • M2216
  • M2616

Avaya Digital Phones Supported on the DSM16p Card and the DSM16 Module

The following Avaya digital phones are supported:

  • 9504 from Avaya IP Office
  • 9508 from Avaya IP Office
  • 9404 from Avaya AURA
  • 9408 from Avaya AURA
  • 1403 from Avaya IP Office and Avaya AURA
  • 1408 from Avaya IP Office and Avaya AURA
  • 1416 from Avaya IP Office and Avaya AURA

Refer to Avaya Digital Phones for details of the supported capabilities and limitations.


Panasonic Digital Phones Supported on the DSM16p Card

The following Panasonic digital phones are supported on the DSM16p Card:

  • KX-DT343 
  • KX-DT521 
  • KX-DT543 
  • KX-DT680  
  • KX-T7630 
  • KX-T7633  (Configure as a KX-T7630. Note that the Digital XDP interface is not supported.)
  • KX-T7665 
  • KX-T7667 
  • KX-DTU100

Refer to Panasonic Digital Phones for details of the supported capabilities and limitations.


NEC Digital Phones Supported on the DSM16p Card

  • (coming in 2024)


Supported Capacity

The maximum capacity supported by one DSM16p module or card is 16 telephone sets.  Expansion beyond this capacity is achieved by deploying multiple DSM16s.

The DSM16 is non-blocking, meaning that all 16 connected sets may be used concurrently.  

Multiple UCX Digital Station Modules and Network Deployments

For configurations that require more than the supported capacity of a single card, multiple DSM16p cards may be configured with as little as a single active digital phone up to the maximum licensed capacity number of extensions of the UCX system.

DSM16p cards can be deployed in the Local Area Network (LAN) and/or the Wide Area Network (WAN) enabling digital phone support across multiple sites served by a single Galaxy processor running UCX software, an E-MetroTel Cloud system, or UCX virtualization software implementation.

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