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Documentation
- InfinityOne Omnichannel (Beta)
- InfinityOne
- Infinity Video Server (Beta)
- InfinityOne Work at Home
- Galaxy Mini
- Galaxy Mini - Table of Contents
- Galaxy Mini - Overview
- Galaxy Mini - Server Hardware
- Galaxy Mini - Supported Phones and Devices
- Galaxy Mini - Front and Rear Panel Interfaces
- Galaxy Mini - FXO/FXS Module Installation
- Galaxy Mini - Connecting the Server to the Network
- Galaxy Mini - Activating and Licensing
- Galaxy Expand
- Galaxy Expand - Table of Contents
- Galaxy Expand - Platform and Hardware Overview
- Galaxy Expand - Module Installation
- Galaxy Expand - Initial Configuration
- Galaxy Expand - Reference Architecture
- Galaxy Expand - Common Configuration
- Galaxy Expand - Standalone UCX Server Configuration
- Galaxy Expand - High Availability UCX Configuration
- Galaxy Expand - Local Gateway (Expansion Chassis) Configuration
- Galaxy Expand - Remote Gateway Configuration
- Galaxy Expand - Survivable Remote Gateway Configuration
- Galaxy Express
- Galaxy Modular Hardware
- Galaxy Analog Cards
- Getting Started with Galaxy Analog Cards
- Galaxy Analog Gateways - IAD Firmware
- Galaxy Analog Cards - Original Firmware
- Galaxy PRI-1 Card
- Galaxy Analog Cards
- Servers and Gateways
- Introduction
- Planning
- Quick Start
- UCX Virtual Machine
- UCX Server
- UCX Web-based Configuration Utility
- System
- Fax
- PBX
- Reports
- Accessories
- My Extension
- Security
- Support
- Survivable Remote Gateway (SRG)
- High Availability (HARC)
- UCX Digital Station Module (DSM16)
- UCX M1/CS1000 Media Gateway
- Digital Gateway
- External Gateways and Devices
- SIP PSTN Trunks from E-MetroTel
- SIP Trunks
- How-To Guides
- UCX Applications
- UCX Features
- Answer DN Behavior
- Background Music
- Busy Lamp Field (BLF)
- Global BLF key label change
- Parking Lot Monitoring Solutions
- Call Transfer and Recall
- Call Monitoring
- Call Recording Options
- Dial System Fax
- Dictation Service
- Distinctive ring tones
- Fax to Email
- Group Pickup
- Hotline UCX Configuration
- Hotdesking
- Language prompts
- Long Tones
- Ring Again (Call back)
- Shared Call Appearances
- Set Based Configuration
- UCX MADN Emulation Solutions
- Unified Messaging for M1/CS1000 Users
- User Portal
- Voicemail and VmX Locater
- Voicemail Escalation
- Voicemail Message Indicator
- ZapBarge
- Telephones
- Installation Guides
- Product Specifications
- General Information
- Product Bulletins
- Product Notices
- InfinityOne Package Update Required
- UCX 6.0 End-of-Support
- UCX 7.0 and InfinityOne 4.0 General Availability
- VPN Security Update Required
- Email Relay Using Gmail Account Fails Due to Bad Credentials
- InfinityOne Release 2.x End-of-Life
- InfinityOne Android App General Availabililty
- E-MetroTel not affected by Log4j vulnerability
- Web-based GUI Security Enhancements
- User Portal Security Update
- Simplified UCX Configuration for Remote InfinityOne Softphones
- InfinityOne Release 3.0 Server General Availability
- Availability of Connection Sharing
- Availability of Automated Cleanup
- Availability of IP Block List Feature
- InfinityOne Release 2.0 Availability
- Digital Station Module (DSM16) Availability
- UCX Software Updates
- Quotations and Ordering
- Nortel Legacy
- Support and Troubleshooting
- Partner Onboarding
- E-MetroTel Business Practices
- Recurring Services Payment Policy
- Product Licensing
- Extension Provisioning Services
- Subscription Services
- E-MetroTel SIP Trunk E911 Registration
- Reseller Responsibilities
- Software Subscription and Warranty Transfer Request
- Return Material Authorization (RMA) Policy
- Acceptable Use Policy
- E-MetroTel Beta Trial Policy
- E-MetroTel Training Expectations
- 9-1-1 Services Agreement (Canada)
- References
MG - Planning
Deployment of Media Gateway in a Network
The following diagram shows how the Media Gateway must be deployed in a network on a separate voice LAN from the management LAN. The separate voice LAN is connected to the UCx Server via the Ethernet1 port interface. (See Configure a Second Network Port for configuration instructions.)
The following table provides a list of network configuration parameters that you should prepare:
Parameter |
Default Value |
Selected Value |
---|---|---|
UCx Server IP address |
192.168.1.200 (Ethernet0) 192.168.10.200 (Ethernet1) |
_____ . _____ . _____ . _____ _____ . _____ . _____ . _____ |
MGC ELAN IP Address | _____ . _____ . _____ . _____ | |
MGC ELAN Subnet Mask | 255.255.255.0 | _____ . _____ . _____ . _____ |
MGC ELAN Gateway IP Address | _____ . _____ . _____ . _____ | |
MGC TLAN IP Address | _____ . _____ . _____ . _____ | |
MGC TLAN Subnet Mask | 255.255.255.0 | _____ . _____ . _____ . _____ |
MGC TLAN Gateway IP Address | _____ . _____ . _____ . _____ | |
MGC DSP Daughterboard Slot1 TLAN IP address | _____ . _____ . _____ . _____ | |
MGC DSP Daughterboard Slot2 TLAN IP address | _____ . _____ . _____ . _____ |
The IP addresses assigned to UCx Server, MGC ELAN, MGC TLAN and MGC DSP daughterboard TLAN must be in the same subnet. (e.g. 192.168.10.x as in the diagram above).
In Release 6.0 and later, MGCs can register to the UCx Server at a remote location over the internet, however the MGC ELAN and TLAN IP addresses need to be in the same subnet.
Network Latency Limitation
If the network latency exceeds 500ms, performance of the MGC will be affected. This may include service affecting conditions like the MGC link going down. To recover from the condition, resolve the latency issue in the network and the MGC signalling connection will re-establish on its own.
This network latency issue would typically occur when the MGC is remotely registered via the internet to UCx in the Cloud.