The call park feature allows a call to be put on hold and have the call retrieved from another phone. If nobody retrieves a parked call within a timeout period, the call is automatically sent back to the phone that parked the call.
To Park an active call
| Phone Type | Steps | Notes |
|---|---|---|
| All phones | 1. Invoke Blind Transfer by dialing ## followed by the Call Park extension number 70. 2. The parking lot position is announced. 3. The call is now parked. | The Call Park extension number 70 can be changed by the system administrator. |
| XSTIM phones with Feature key | 1. Press the Feature key followed by the feature code 74. 2. The parking lot position is announced. 3. The call is now parked. | |
| XSTIM phones with Park key | 1. Press the Park key. 2. The parking lot position is announced. 3. The call is now parked. |
To Park an active call to a specific Parking Lot
USEFUL TIP
This capability is available from Release 6.0 and up.
| Phone Type | Steps | Notes |
|---|---|---|
| All phones | 1. Invoke Blind Transfer by dialing ## followed by the parking lot position. 2. Call is now parked at the specified parking lot position. |
The parking lot positions are configured by the system administrator. |
| XSTIM phones with BLF key monitoring parking lot | 1. Press the BLF key. 2. Call is now parked at the parking lot position of the BLF key. |
NOTE
If the parking lot position already has a call parked, any attempt to park a second call to the same slot will result in the call being parked in the next available slot.
To Retrieve a Parked call
| Phone Type | Steps | Notes |
|---|---|---|
| All phones | 1. Dial the parking lot position. | You can retrieve the call from any phone on the system. |
To Retrieve the oldest Parked call
| Phone Type | Steps | Notes |
|---|---|---|
| All phones | 1. Dial *86. | You can retrieve the call from any phone on the system. |