To place an active call On Hold
| Phone Type | Steps | Notes |
|---|---|---|
| All phones |
1. Press the Line or Hold key. 2. To retrieve the call previously put on-hold, press the Line key with the held call or the Resume soft key (if available). |
|
| InfinityOne |
1. Click the Hold button. 2. To retrieve the call previously put on-hold, click the Line key with the held call. |
Held Line Reminder
USEFUL TIP
This feature is available to E-MetroTel (XStim and InfinityOne) and Nortel phones only.
If an external call is placed on hold for an extended period of time, a notification tone will be played. The default frequency of the periodic reminder is 30 seconds. This value can be changed or disabled by the system administrator.
Phone Types
InfinityOne
