End User

Call History / Call Log

To make a call using Call History or Call Log

Phone TypeStepsNotes
SIP phonesPlease refer to your manufacturer’s user guide on how to view call log entries.Feature support is based on the phone.
Infinity phone models 5006, 5008, 5010, 5010W1. Press the Call history key.
2. Press the RecvdPlaced or Missed soft key to view the list of received, dialed or missed calls.
3. Use the Up/Down Navigation keys to view call log entries.
4. Press the Call soft key to call the phone number from the selected call log entry.
 Call history key.
Infinity phone model 5004Program one of the line keys with the Call Log feature.
1. Press the programmed Call Log key
2. Press the RecvdPlaced or Missed soft key to view the list of received, dialed or missed calls.
3. Use the Up/Down Navigation keys to view call log entries.
4. Press the Call soft key to call the phone number from the selected call log entry.
 
Nortel IP phones1. Press the Outbox key.
2. Press the RecvdPlaced or Missed soft key to view the list of received, dialed or missed calls.
3. Use the Up/Down Navigation keys to view call log entries.
4. On Nortel phones with a single display line, use the
More soft key to view additional information about call log entries.
5. Press the Call soft key to call the phone number from the selected call log entry.
The Call Log feature is NOT supported on phones that have single line display screens and do not have soft keys.
Nortel phones with Feature key1. Press the Feature key followed by feature code 812.
2. Press the RecvdPlaced or Missed soft key to view the list of received, dialed or missed calls.
3. Use the Up/Down Navigation keys to view call log entries.
4. On Nortel phones with a single display line, use the
More soft key to view additional information about call log entries.
5. Press the Call soft key to call the phone number from the selected call log entry.
The Call Log feature is NOT supported on phones that have single line display screens and do not have soft keys.
InfinityOne1. Click the History key.
2. Click on the Recvd / Placed / Missed softkey toggles to view the list of received, dialed or missed calls.
3. Use the Up/Down Navigation keys to view call log entries.
4. Click the Call soft key to call the phone number from the selected call log entry.
 History key.
Panasonic PhonesProgram one of the line keys with the Call Log feature.
1. Press the programmed Call Log key
2. Press the RecvdPlaced or Missed soft key to view the list of received, dialed or missed calls.
3. Use the Up/Down Navigation keys to view call log entries.
4. Press the Call soft key to call the phone number from the selected call log entry.
 

Phone Types

Infinity Phone – Call history key

InfinityOne – History key

 

Nortel IP Phone – Outbox key

 

Nortel Digital Phone – Feature key

 

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