PREQUISITES

STEP ONE: Backup (OPTIONAL)

This is an optional step to back up the SIP phone configuration file, so it can be restored later if reverting back to SIP.

1. From the web interface, navigate to Management -> Configuration page.
2. Save the XML or BIN file
   • Click Download XML file OR
   • Click Download BIN file

STEP TWO: Check Version

DO NOT SKIP THIS STEP.

Firmware Version

1. From the web interface, navigate to the Home page.
2. Make sure the firmware version is 2.0.4.4.62 or higher.
   

STEP THREE: Check Phone Settings

RTP Port Range

1. From the web interface, navigate to Network -> Advanced page.
2. Scroll down to Local RTP Port section and change the following fields:
   • Max RTP port = 13999
   • Min RTP port = 10000
3. Click the SaveSet button.

Line Label

1. Navigate to Function Keys -> Line Key page.
2. Update the following fields:
   • Line Label Length = Default
   • BLF blink = Off
   • Line key as cancel = Disable
   • Linekey Align Mode = Normal
3. ​Click the SaveSet button.

STEP FOUR: Configure Auto Update

You can choose one of two methods to update the firmware.

Method One - From E-Metrotel repository:

The phone needs access to the internet to retrieve from E-Metrotel's public repository. This is also the factory default setting.

1. From the web interface, navigate to Management -> Auto Provision page.
2. Set Upgrade Mode to HTTP or HTTPS
3. Set Firmware Server Path to repo.uc-x.org/infinity.fw
4. Set AUTO Upgrade to Yes.
5. Optionally modify Check for upgrade every to the desired value. (default is 10080=7 days)
6. If you have expansion modules connected, set Upgrade EXP Firmware to Yes.
7. Set Upgrade Check Mode to Always Check for New Firmware.
8. Click the SaveSet button

Method Two - From UCx Server:

Configure the phone to retrieve firmware from the UCx Server:

1. From the web interface, navigate to Management -> Auto Provision page.
2. Set Upgrade Mode to HTTP or HTTPS
3. Set Firmware Server Path to <IP address of UCx Server>/infinity.fw
4. Set AUTO Upgrade to Yes.
5. Optionally modify Check for upgrade every to the desired value. (default is 10080=7 days)
6. If you have expansion modules connected, set Upgrade EXP Firmware to Yes.
7. Set Upgrade Check Mode to Always Check for New Firmware.
8. Click the SaveSet button

Install the Firmware for E-MetroTel Infinity Phones on the UCx Server:

1. From the UCx Web Configuration Utility, navigate to Accessories -> Addon Packages -> Firmware for E-MetroTel Infinity Phones
2. Click on Install.
3. Once the package is installed, the latest Infinitiy phone firmware files will be placed under the /tftproot directory. Any future UCx software updates will also update the phone firmware files.

STEP FIVE: Update to XSTIM

From the PHONE INTERFACE:

1. Press Menu softkey.
2. Navigate to Settings -> Advanced (enter password) -> AP
   
3. Change Firmware Mode to Xstim Firmware.
   
4. Press Save softkey.
5. Exit the phone menu.
6. Power cycle the phone.
7. On booting up, the phone will automatically retrieve XSTIM firmware from the configured firmware server path and update the phone.

STEP SIX: Configure S1 Parameters

If the firmware was successfully updated to XSTIM, on booting up, you will see the following bootup sequence:

• Booting...
• Initializing...
• Check Firmware. Please wait...
• E-MetroTel logo (the logo will be displayed for 5 seconds)

To proceed to the phone menu, you will be prompted for the password:

1. Select Server from the phone menu.
2. Enter the following fields:
   • S1 IP = UCX Server IP address (e.g. 192.168.1.200)
   • S1 Port = UCX Server port number (e.g. 7000)
   • S1 Retry Number = Number of retries
3. Press the Save softkey
4. Press the Back softkey until you exit the menu
5. The phone will connect to the configured UCX Server

STEP SEVEN: Configure XSTIM Extension on UCX

Old SIP extension

If the Infinity phone was running SIP firmware and previously assigned a SIP extension, this SIP extension will no longer work with the XSTIM firmware.
There are two options:

1. ​Assign a new XSTIM extension for the user.
2. Delete the existing SIP extension and re-create it as a XSTIM extension.

New XSTIM extension

To create a XSTIM extension for the Infinity XSTIM phone, perform the following steps:

1. Follow the instructions from Adding an XSTIM Extension.
2. For the Device Type, select the Infinity phone model