Administration

  • InfinityOne - IVS - System
IVS – Network

Network Parameters

To use the Infinity Video Server on your LAN, you have to set its network configuration to match your network. You should update some or all of the following properties:

  • IP address and subnet mask
  • Host name
  • Default gateway
  • DNS server(s)

To access the network parameters for your Infinity Video Server, perform the following steps:

  1. Open the Infinity Video Server Administration page
  2. From the System tab, select Network
  3. From the left side column, select Network Parameters

IVSNetworkParameters.png

Change Host Name

To change the host name, perform the following steps:

  • From the Network Parameters page, click the Hostname link.
  • Enter a fully qualified domain name for the Infinity Video Server system (e.g., IVS.mycompany.com – or IVS.localhost if you do not want to use a fully qualified domain name for the system)
    Important: This is the domain name of your system, not the domain name of your company. For example, DO NOT enter “www.emetrotel.org”.
  • Press the Save button to update the hostname configuration of the system.

Change Interface Parameters

NOTE

The remote access server assigns virtual IP addresses ranging from 10.80.0.0 to 10.95.255.255 to remote systems. To avoid IP address conflicts, do not use IP addresses in the same range for your Infinity Video Server.

To change the IP address and subnet mask of your Infinity Video Server system to match the customer network, perform the following steps:

  1. From the System tab, select Network
  2. From the left side column, select Network Parameters
  3. There will be between one and three devices listed on the page, select the first interface device to view its properties.
  4. If the Interface Type is Static, configure the following fields:
    • IP address
    • ​​Network Mask (subnet mask)
    • Gateway
    • If your router can relay DNS requests, specify the IP address of your router also in the Primary DNS field. Otherwise, enter the IP address of your preferred DNS server.
    • You can set the Secondary DNS field to your preferred secondary DNS server or you can use a public DNS server (e.g. 8.8.8.8) as the secondary DNS server.

    IMPORTANT: If your Infinity Video Server system is not connected to the Internet (or to a network with a DNS server), make sure that the Primary DNS and Secondary DNS fields are blank!

    If the Interface Type is DHCP, the following fields will be disabled.

  5. Press the Apply Changes button.

IMPORTANT

If using DHCP for your system, you will need to plan your network carefully, please see Deployment in a Network for details.

NOTE

You now have to reopen the management GUI using the new IP address.

NTP Settings

The Network Time Protocol Settings page allows you to configure NTP settings used by the Infinity Video Server.

To access the page, perform the following steps:

  1. From the System tab, select Network
  2. From the left-side column, select NTP Settings

IVSNetworkNTP.png

Add NTP servers to the list box, one IP address or one host name per line or you can select the Defaults button to populate the list with default NTP servers.

Select the Save button to update the NTP configuration file.

NOTE

The default server list (shown above) is a list of host names that actually contain leading numbers (i.e. 0.rhel.pool.ntp.org). It is not an ordered list. When you enter an IP address or host name, do not include a leading digit unless it is part of the IP address or actual resolvable host name.

NOTE

Internet connection is required if accessing public NTP servers.

Infinity Video Server as an NTP Server

Note that the Infinity Video Server can also act as an NTP Server for other devices. Ensure that the NTP Server field on the other devices points to the Infinity Video Server, and the IVS will send NTP information to those devices based on its own time settings, which may or may not be derived from an external NTP Server. In cases where there is no internet connectivity, it will use its own internal clock to provide time updates to the other devices.

No setting is required on the Infinity Video Server to enable the NTP server functionality.

Ping

The Ping page can be used by administrators to troubleshoot networking related issues. Ping measures the round-trip time for messages sent from the Infinity Video Server to the specified destination address. To access the Ping page, perform the following steps:

  1. From the System tab, select Network
  2. From the left side column, select Ping
    IVSNetworkPing.png
  3. Enter the destination Hostname / IP Address, select the Duration, click on the Start button IVSNetworkPinging.png
  4. Click on the Stop button to clear the page.

Traceroute

The Traceroute page can be used by administrators to troubleshoot networking related issues. The traceroute command shows the possible routes (paths), and also measuring transit delays of packets across the network. To access the Traceroute page, perform the following steps:

  1. From the System tab, select Network
  2. From the left side column, select Traceroute IVSNetworkTraceRoute.png
  3. Enter the destination Hostname / IP Address, select Yes / No button to Show Domain Names, then click on the Execute button IVSNetworkTraceRouting.png

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