Overview

There are two methods to remove users. Users can either be deactivated or deleted. Care should be taken before deciding whether to deactivate or delete a user.

Deactivating a user

• Prevents that user from any new activity associated with that user account such as logging in, getting room updates, viewing wallboards, or receiving email updates for new activity or mentions.
• Preserves all material posted by that user. This allows important information contributed by that user to remain in each of the channels that the user participated in.
• This is typically the preferred method of removing an employee account, particularly if that user was a knowledge worker and contributed to important company discussions and decisions.
• A deactivated user account can be activated if desired.

Deleting a user 

This will immediately remove all records associated with that user account, including any messages posted by that user and is permanent.

Deactivating a User Account

Login using the administrator account.

Under Administration -> Accounts, select the user account to be disabled.

(Re) Activating a User Account

Login using the administrator account.

Under Administration -> Accounts, select the user account to be re-enabled.

Deleting a User Account

Login using the administrator account.

Under Administration -> Accounts, select the user account to be deleted.