Administration

IVS – Backup / Restore
IMPORTANT

System specific information like Network Parameters, Admin password, Time Settings, Security certificates and License are not backed up nor restored. The following checks are performed prior to allowing the backup to proceed:

NOTE

  1. Backups are disallowed when free space in the backup directory is less than 100 MB.
  2. Backups are disallowed when there is insufficient free space in the backup directory to create the required temporary files and the backup file.
  3. Backups to USB drive formatted to FAT32 are disallowed if the generated backup file size is over 2 GB.

Backup

To create a backup of your system configuration data, perform the following steps:
  1. Open the Infinity Video Server Administration page
  2. From the System tab, select System Tools
  3. From the left hand menu select Backup/Restore
  4. The Backup List page shows all the completed backups (if any)
  5. Press the New Backup button to proceed to the page that shows the backup options IVSBackup.png
  6. Select the options that you want included in the backup. You can select items from the following categories:
    • Video Configuration
    • Video Recordings
    IVSBackupNew.png
  7. Press the Process button to start the backup operation
  8. Depending on the selected options, the backup operation can take certain amount of time. Wait for the backup operation to complete IVSBackupComplete.png
  9. Once the backup is completed, press the Back button to return to the Backup List page IVSBackupViewCompleted.png
  10. The completed backup will be listed with the corresponding date and size
  11. The backup can be downloaded to your PC by clicking on the Backup Name link
  12. To delete a backup file, select the checkbox beside the filename and press the Delete button.
NOTE

Before starting the backup operation, please review the amount of data listed for the Video Recordings option. If the size of call recordings and/or voicemails is in gigabytes, the backup operation is likely to take a long period of time (for large data sets even several hours). If the data size is very large, either exclude these options from the backup or make sure you can wait for the completion of the lengthy operation.
The Video Recordings option is automatically disabled if it uses more than 1.8 GB of space in the backup file.

NOTE

If the backup file size exceeds 500 MB, the download link is disabled. Backup files exceeding 500 MB can be downloaded using a SCP client (e.g. WinSCP). Backup files are located in the /var/www/backup directory on the UCX.

Restore

Uploading a Backup File

You have the option of uploading a backup file from your own device (i.e. your PC or a locally attached USB drive) prior to starting the Restore process.

  1. From the System tab, select System Tools
  2. From the left hand menu, select Backup/Restore to show the Backup List page
  3. Click on the Upload button
    IVSRestoreUploadl.png
  4. Click on Choose File
    IVSRestoreChooseEmpty.png
  5. The system will prompt with a standard operating system file selection dialog box to select the file you wish to upload
  6. Select the appropriate .tar file and click Open
  7. The Infinity Video Server will show the chosen file in the Backup File to Upload field
  8. Click on Upload File
  9. When the upload is complete the Infinity Video Server will provide a Information message indicating the backup file has successfully uploaded IVSRestoreUploaded.png

Restoring from a backup file

To restore your system’s configuration data from a backup file, perform the following steps:

  1. From the System tab, select System Tools
  2. From the left hand menu, select Backup/Restore to show the Backup List page
  3. Locate the backup that you want to restore in the list of available backup files (use navigation controls at the top or bottom if the list exceeds a single page)
  4. Press the Restore button beside the selected backup file to start the restore operation
  5. Select the required restore options and click the Process button.
    IVSRestoreBackup.png
NOTE

Depending on the amount of data that is to be restored, the operation can take certain amount of time. Wait for the operation to complete. We recommend that you reboot your Infinity Video Server once the restore operation is completed.

FTP Transfer of Backup Files

You can move backup files from your Infinity Video Server to an FTP server (or vice versa) using a simple drag and drop approach. To move backup files from your system to an FTP server (or from an FTP server back to your system), perform the following steps:

  1. From the System tab, select System Tools
  2. From the left hand menu, select Backup/Restore
  3. Press the FTP Transfer button
  4. On the right side, enter required information about the FTP server and user credentials
  5. Press the Save button to establish a connection with the FTP server
  6. After the connection with the FTP server is successfully established, drag files between the Local area (i.e., your system) and the FTP Server area as desired. After moving each file, you should wait for the confirmation that the file was successfully transferred.
  7. Once finished, press the Back button to exit the FTP Transfer page

IVSBackupFTP.png

Set Automatic Backup

You can schedule automatic periodic backups of your Infinity Video Server configuration.

Select one of the following periodic backup options:

  • Daily
  • Weekly
  • Monthly

When automatic backups are enabled, the backup process is started at 23:59 on the day that corresponds to the selected option:

  • Each day for the Daily option
  • Sunday for the Weekly option
  • 28th of the month for the Monthly option

To configure automatic backups of your system configuration data, perform the following steps:

  1. From the System tab, select System Tools
  2. From the left hand menu, select Backup/Restore
  3. In the drop-down list box beside the Set Automatic Backup button, select the desired frequency of automatic backups (Disabled, Daily, Weekly or Monthly)
  4. Press the Set Automatic Backup button to save the configuration

IVSAutoBackup.png

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