What's New

UCX Lifecycle Bulletin 2023

December 22, 2023
Product Bulletins

Current Software Release

UCX 7.0 software is the current release for new UCX systems. Fixes, patches, security updates, and new features will only be delivered in UCX 7.0 beginning January 1st, 2024. Specifically, after Dec 31, 2023, UCX 7.0 is required for systems under active support to be eligible to receive any software updates, including those that are security related

Any system under active support on Release 6.0 will only receive configuration and advisory services, will continue to be accessible via the E-MetroTel VPN, and have access to the final UCX 6.0 update to allow the UCX 7.0 upgrade process to be completed.

Software Life Cycle Schedule

UCX Release	Status	GA Date	Sustained Date	Retired Date
3.0	Retired	17-Jun-2012	12-Mar-2014	4-Oct-2014
4.0	Retired	12-Mar-2014	4-Dec-2016	31-Mar-2017
4.5	Retired	6-Dec-2014	4-Aug-2016	31-Mar-2017
5.0	Retired	4-Aug-2016	9-Apr-2018	1-Jun-2019
6.0	To be retired	9-Apr-2018	17-Oct-2022	Retirement on 31-12-2023
7.0	Active	1-Dec-2022

Comparison of Retired vs. Current Status	Retired	Current
Installed in all Galaxy, UCX Cloud and UCX-Virtualized Systems		Yes
Receives development activity		Yes
Level 1 and 2 support through Reseller	Yes	Yes
Level 3 E-MetroTel support		Yes
Level 3 E-MetroTel support with upgrade to Current Release ^{+ ++}	Yes
E-MetroTel VPN Remote Access⁺	Yes	Yes
Add Extensions⁺	Yes	Yes
Add Software Applications⁺		Yes
License Transfer (see UCX Licensing Agreement ⁺)	Yes	Yes

⁺ Must have Active Support Agreement
⁺⁺ E-MetroTel does not provide support for resolving any security incidents that occur on retired software . Software needs to be updated to Current to receive support from E-MetroTel.

E-MetroTel Hardware Appliances

UCX current hardware appliances range in capacity from under 5 extensions to several thousands of extensions.

E-MetroTel Hardware Appliances Life Cycle

Hardware	Status	End Support	Compatible SW Release	*SW Support ^ Renewals**	*HW Support ^ Renewals**
Galaxy Mini	Active	Active	6.0, 7.0	Available ** 1,2, 3 (max) years	Available ** 1, 2, 3 years
Galaxy 250	Active	Active	5.0, 6.0, 7.0	Available 1, 2, 3, 4, 5 years	Available ** 1, 2, 3 years
Galaxy 2930	Active	Active	6.0, 7.0	Available 1, 2, 3, 4, 5 years	Available 1, 2, 3 years
Galaxy i5	Active	Active	6.0, 7.0	Available 1, 2, 3, 4, 5 years	Available 1, 2, 3 years
UCX3000G	Active	Active	5.0, 6.0, 7.0	Available 1, 2, 3,4, 5 years	Available ** 1, 2, 3 years
DSM16	Active	Active	N/A	N/A	Available ** 1, 2, 3 years
HGDIGN-B50 (DGS), HGDIGN-B450 (DGS2)	Active	Active	N/A	N/A	N/A
UCX20	MD *	01-Jan-2021 *	3.0, 4.0, 4.5, 5.0, 6.0	N/A	N/A
UCX50	MD *	01-Jan-2021 *	3.0, 4.0, 4.5, 5.0, 6.0	N/A	N/A
UCX450	MD	Sustained	3.0, 4.0, 4.5, 5.0, 6.0, 7.0	Available 1, 2, 3,4, 5 years ???	N/A
UCX1000	MD	Sustained	3.0, 4.0, 4.5, 5.0, 6.0, 7.0	Available 1, 2, 3,4, 5 years ???	N/A
DGH, DGE, DGHb, DGEb	MD *	31-Jan-2020 *	N/A	N/A	N/A

Active = Available for purchase; Software Support Renewals and Hardware Warranty extensions available
Sustained = No longer Available for purchase; Software Support Renewals and Hardware Warranty extensions available
MD = Manufacture Discontinued – no longer being manufactured
^* All active software support and hardware warranties will be honoured to end of term.
^** Software Support Renewal and Hardware Warranty Extension availability dependent on date of installation.