What's New

Configure DGH gateways using Internet Explorer

Issue

E-MetroTel has recently noted that most popular browsers do not allow access to the Web Based Configuration tool on the DGH gateways (BCM50 based hardware).

Resolution

The DGH can continue to be accessed using Internet Explorer.

Below is an example of the browser response:
DGHBrowserAccess.jpg

Internet Explorer is still available on most Windows 10 machines. To open Internet Explorer 11 in Windows 10, select Start and enter Internet Explorer in Search. Select Internet Explorer (Desktop app) from the results. If you can’t find Internet Explorer on your device, you’ll need to add it as a feature. Select Start  > Search, and enter Windows features. Then select Turn Windows features on or off from the results and make sure the box next to Internet Explorer 11 is selected. Select OK and restart your device.

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