One of the first things to check when troubleshooting a system is the licensing. Go to System -> Licenses tab and look at the License Details.
If the system is licensed, you will see the details of the license in the Product Code field. The description of each product code is provided below.
Product Code | Description |
---|---|
AS | Active Standby |
CO | Call Out (Code Orange) |
EA | Enhanced Archive |
EAv2 | Enhanced Archive Server |
ECI | External CDR Interface |
HP | Hospitality |
LC | Licensed codec G.729 |
MA | Meridian 1 Analog Phones |
MDSE | Meridian 1 Digital Phones |
NAS | External Storage |
PT1 | One Internal PSTN trunk card |
PT2 | Two Internal PSTN trunk cards |
PT3 | Three Internal PSTN trunk cards |
QR | Queue Reports |
SA | Scheduled Announcements |
SC(n) | E-MetroTel PSTN SIP Channels (where n = the number of channels) |
TSP | TAPI Service Provider |
WB | UCX Wallboard |