Administration

InfinityOne 6.0 – System Information

Info

  1. Log into InfinityOne as an Administrator.
  2. Click on  the settings icon on the top right corner and select Administration.
  3. From the Administration navigation panel, select Info.

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Deployment

This section provides information related to the software.

System Information

The information here may vary depending on your particular UCX platform, however this is how you can track your system up-time and disk space usage.

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Usage

Provides an active count of users, rooms, channels and messages. On a newly installed system, you will see the following:

  • Two users already configured, one identified as online, and one offline.
  • There should also be a total of one room, which is corresponds to the total of one channel. (Total Rooms = Total Channels + Total Private Groups + Total Direct Message Rooms)

Push Notification Server

The Push Notification Server status is provided. The Push Notification Server is used to send certain messages to mobile devices.

Rooms

From the Administration navigation bar, select Rooms.

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The checkboxes for Channels, Direct Messages and Private Groups can be used to filter the list of rooms shown.

On a newly installed system, there should be a single room shown (the default is general).

Users

From the Administration navigation bar, select Users. Vue-Administration-Users.png

On a newly installed system, there should be two users shown:

  • The first will be the default admin account.
  • The second is the “Bot” account. This account is used internally within the InfinityOne system to complete various tasks. For example, when you invite others to a conversation in a direct message, InfinityOne uses the Bot account to create a private channel with the two Direct Message accounts as well as anyone included in the invitation.
IMPORTANT

DO NOT DELETE the BOT account as it will create issues in the ongoing operation of InfinityOne!

Permissions

See InfinityOne – Roles and Permissions page.

Integrations

Provides a view of all the incoming and outgoing integrations.

Push Tokens

Provides a list of all push tokens for all users.

Back and Restore

See InfinityOne- Backup and Restore page.

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