Administration

Galaxy Appliances – Supported Capacity and Features

Capacity

To provide cost effective options for business of different sizes, the Galaxy (UCX) portfolio is offered in the following models:

ModelPlatformMax. UsersMax. Concurrent CallsVoicemail & Recording Storage
Voicemail default = Uncompressed
Recording default = Compressed
UCX20(discontinued)Desk or Wall mount2525600 hours
UCX50 (discontinued)Desk or Wall mount80802400 hours
UCX450 (discontinued)Rack mount4502257000 hours
UCX1000 (discontinued)Rack mount100050016000 hours
UCX1000E (discontinued)Rack mount5000200032,000 hours
Galaxy MiniDesk or Wall mount646480 hours (Uncompressed – Voicemail ONLY)
Galaxy 250Desk or Wall mount
Rack mount through standard 19″ tray
200100300 hours (Uncompressed)
2400 hours (Compressed)
Galaxy 2930 Server CardGalaxy Expand Chassis / Rack Mount200100300 hours (Uncompressed)
2400 hours (Compressed)
Galaxy i5 Server Card (v1)Galaxy Expand Chassis / Rack Mount10005008000 hours (Uncompressed)
64000 hours (Compressed)
Galaxy i5 Server Card (v2)Galaxy Expand Chassis / Rack Mount12506008000 hours (Uncompressed)
64000 hours (Compressed)
Galaxy 3000Rack mount2400100016000 hours (Uncompressed)
128000 hours (Compressed)
UCX-Cloud VariableVariable300 Hours (Uncompressed)
2400 Hours (Compressed)

Features

MODEL Galaxy Mini Galaxy 250 Galaxy Expand 2930 Server Card Galaxy Expand i5 Server Card Galaxy 3000
HARDWARE
Platform Desk or Wall mount Desk or Wall mount. Rack mount through standard 19″ tray. Galaxy Expand Chassis / Rack mount. Rack mount
Modular Chassis No No Yes Yes
10/100/1000 LAN Ports 2 2 2 3 2
USB Ports 1 2 3 2 2
Music on Hold Jack Yes (Can configure one or the other but not both) Yes Yes (via USB interface) No
Overhead Speaker Output No No No
Redundant Power Yes Yes
Redundant HDD Yes if using redundant server (HARC) Yes
SUPPORTED CARDS
Available Card Slots 2 (Internal) 1 (internal) 11 including Server Card 5
FXO Module 4-port 2 max n/a n/a n/a
FXS Module 4-port 2 max n/a n/a n/a
4P FXO Card n/a 1 max n/a n/a
8P FXO card n/a 1 max n/a n/a
4P FXO + 4P FXS card n/a 1 max n/a n/a
FXS 8-port Card n/a n/a Yes n/a
FXO 8-port Card n/a n/a Yes n/a
FXS16 Card via Galaxy Express/Expand via Galaxy Express/Expand Yes n/a
PRI-1 Card via Galaxy Express/Expand via Galaxy Express/Expand Yes n/a
4 Span PRI Card n/a n/a Yes Yes
DSM16P Card via Galaxy Express/Expand via Galaxy Express/Expand Yes Yes
SUPPORTED FEATURES
Galaxy DSM16 Yes Yes Yes Yes
Infinity IP Phones Yes Yes Yes Yes
InfinityOne No Yes Yes Yes
Call Detail Record (CDR) Yes Yes Yes Yes
Call Recording No Yes Yes Yes
Call Center No Yes Yes Yes
Scheduled Announcements No Yes Yes Yes
TAPI Application Yes Yes Yes Yes
Wallboard No Yes Yes Yes

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