Standard LicensesSupported E-MetroTel IP (XSTIM) PhonesInfinity 5000 (XSTIM) SeriesInfinity 5004Infinity 5008Infinity 5010WInfinity 5042 Expansion ModuleInfinity 5006 (discontinued)Infinity 5010 (discontinued)Soft PhonesInfinity 3065Supported Digital PhonesDigital phones identified in DSM16 – Supported Hardware…
Outbound RouteNavigate to the PBX - PBX Configuration - Outbound Routes page and add a new route:Route Name = EmergencyRoute CID = Enter the CID to be used for emergencies.…
NOTE Note that this page does not apply if you have purchased an SSL Certificate directly from E-MetroTel. Once you have purchased an E-MetroTel SSL the installation of the certificate…
Windows Based ToolsServaUtility to provide Web (HTTP), File Transfer (FTP, TFTP), and Domain (DHCP, DNS, NTP, SYSLOG) severs for windows that doesn't require any install and minimal setup. Includes applications…
Control and management of the UCX Server is primarily provided via the UCX Administration. Almost all required administrative functions can be done via the Graphical User Interface (GUI).There are certain…
DirectoryDescription/Root directory of every UCX system./tftpbootUsed for provisioning phones. Please see the Manufacturer documentation of the Phone device for details on how to use a tftp server to provision a…
Accessing the Command InterfaceLogin to UCX Administration using the admin account.Navigate to PBX - PBX Tools - Asterisk CLI.XSTIM ExtensionsIn the Command box, type "ucx show peers" and click Execute. The UCX will return a…
External devicesIf you have external devices (phones or trunks), make sure the Jitter Buffer option is Enabled. See XSTIM Settings and SIP Settings page for details.Voice quality issues with internal callsReview your LAN configurationIs your UCX and…
IntroductionIf you are experiencing problems where phones are not registering or incoming calls are failing, then the issue may be that SIP ALG is enabled in your router. The following…
If you are unable to access the UCX Administration GUI page, check the following:Ensure that that the UCX is connected to your LAN and that its IP address is compatible…
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