Create API Manager AccountLogin to UCX Administration page.Navigate to PBX -> PBX Configuration -> Asterisk APIAdd Manager for Microsoft Teams, take note of the Manager name and Manager secret. Allow ALL Read and Write permissions.Click Submit Changes button.Subscribe to MS Teams on Partner…

OverviewEnhance your calling experience by receiving and initiating calls through your UCX phone system from within Microsoft Teams. With the E-MetroTel InfinityOne integrated into MS Teams, you can dial or…

Overview Microsoft partners with selected Session Border Controllers (SBC) vendors to certify that their SBCs work with Direct Routing. We will be using one of the certified vendors Audiocodes Mediant SBC…

BackgroundAlthough E-MetroTel’s InfinityOne collaboration tool provides many of the same capabilities that Microsoft Teams (i.e. Teams) provides, many enterprise customers are deploying Teams because of its tight integration with their…

OverviewMicrosoft has enabled a capability called Phone System Direct Routing that can enable value-added interconnection between Teams and the UCX, which can then manage all your PSTN related calls and…