System Tools – Analog Trunk Tune-up
NOTE The echo canceller tuning process is service impacting! Approximately one minute is required to tune each analog trunk. During this time call processing is disabled. Due to that, E-MetroTel recommends…
System Tools – Remote SMTP
The Remote SMTP Delivery page allows you to enable email services using a remote SMTP server when port 25 is blocked.To configure the Remote SMTP server on your UCX system, perform the following steps:From…
System Tools – Database Repair
The Database Repair page allows you to check the system's database tables for errors. If errors are found, a tool can be invoked to repair the tables.Click the Check Databases button to…
System Tools – Automated Cleanup
The Automated Cleanup page allows you to schedule automated cleanup of system generated data from the UCX. This data includes files associated with automatic and user initiated backups, CDR records,…
System Tools – Shutdown
There are two ways to perform a proper shutdown or restart of the UCX system:If you have physical access to the UCX system, you can use the Power button on the…
System Tools – Backup/Restore
BackupThe UCX Backup procedures do not include InfinityOne related data (configuration or chat history, etc.) other than the phone settings for extensions assigned to InfinityOne users. This must be done…