Support – View Changelog
The View Changelog page allow the user to view the UCX changelog report from the Start Date to the End Date.If the End Date is not specified (empty), then it will default…
Support – Event Viewer
The Event Viewer page displays errors, warnings, and informational events that are related to the operation of your UCX system.To access the page, select Support followed by the subtab Event Viewer.FiltersSelect the Show Filter button to display…
Support – Remote Access
IMPORTANT To allow the VPN connection to be established, the UCX system must be able to communicate with our server (remote.emetrotel.org) using the TCP port 1194. IMPORTANT The remote access…
Support – Packet Capture
UCX Administration can be used to capture packets on any of the available network interfaces (e.g. eth0, eth1). This section describes Packet Capture related functions.StartStopDeleteDownloadStartTo Start Packet Capture, perform the…
Support – System Log Files
System Log Files stored under /var/log folder can be viewed from UCX Administration. This section lists the type of system log files you can view.Log fileTypeDescriptionasterisk/fullUCXTelephony Service log entries (i.e.…