Installing License and Software PackagesThe MDSE module to support M1/CS1000 Media Gateway(s) is a licensed feature. Addition of the MDSE module allows integration of Nortel  M1/CS1000 Taurus and Aries series…

The IP Trunk Assistant page offers simplified IP trunk configuration. This page shows a list of IP trunk accounts created from this interface, with the capability to create, update and/or delete SIP/IAX trunks as…

Asterisk CLIThe Asterisk CLI page allows you to execute Asterisk commands.To execute an Asterisk CLI command, perform the following steps:From the PBX tab, select PBX ToolsFrom the left side column, select Asterisk CLIEnter the command you want…

The Conference page allows you to view and manage your conference bridges.To display a list of conference bridges, perform the following steps:Open UCX AdministrationFrom the PBX tab, select ConferenceAdding a New ConferenceTo add a new…

Provisioning ServerThe Provisioning Server page allows you to enable or disable services that can be used for provisioning of IP phones, and update the FTP login credentials that are used for this…

NOTE This functionality is not supported on the Galaxy Mini hardware platform. The Call Recordings page allows users to view and manage call recordings.  Based on their group membership, users get different viewing…

The Voicemail List page allows users to view details of the voicemail messages and to manage these messages.  Based on their group membership, users get different viewing and/or management privileges.  The following table show requirements…

IMPORTANT The Operator Panel is a CPU intensive feature, hence it is highly recommended that you do not have multiple users using the Operator Panel at the same time, especially…