IP Based Routing
BackgroundIP Based Routing allows you to configure which outbound route(s) can be used when a call is placed from an extension that uses a specific IP address or belongs to…
Applications – Queue Callbacks
NOTE The Queue Callback feature is currently available in North America only. The system will check if the Caller ID matches the North American dialing plan, if it does not,…
PBX – DECT
Base StationsThe Base Stations page handles the configuration and management of DECT base stations. All registered base stations will be displayed in a table located here.Adding Base Stations NOTE A unique MAC…
Support – View Changelog
The View Changelog page allow the user to view the UCX changelog report from the Start Date to the End Date.If the End Date is not specified (empty), then it will default…
Support – Event Viewer
The Event Viewer page displays errors, warnings, and informational events that are related to the operation of your UCX system.To access the page, select Support followed by the subtab Event Viewer.FiltersSelect the Show Filter button to display…
Support – Remote Access
IMPORTANT To allow the VPN connection to be established, the UCX system must be able to communicate with our server (remote.emetrotel.org) using the TCP port 1194. IMPORTANT The remote access…
Support – Packet Capture
UCX Administration can be used to capture packets on any of the available network interfaces (e.g. eth0, eth1). This section describes Packet Capture related functions.StartStopDeleteDownloadStartTo Start Packet Capture, perform the…
Support – System Log Files
System Log Files stored under /var/log folder can be viewed from UCX Administration. This section lists the type of system log files you can view.Log fileTypeDescriptionasterisk/fullUCXTelephony Service log entries (i.e.…
Security – Certificates
USEFUL TIP For step-by-step instructions to install a commercially signed SSL Certificate, go to How to Generate and Install a Commercially Signed SSL Certificate page. Generate CSRThe Generate Certificate Signing…
Security – Audit
The Audit page displays a log of login attempts to the web interface, logout information, and information about all management pages accessed by users.To view the Audit log, perform the following steps:Open…
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