SRG – Main Office Inbound Route
In order to send calls received by the UCX SRG server to appropriate destinations (to extensions, ring groups, auto-attendant, IVR, queues, etc.), you must configure one or more inbound routes.…
SRG – Main Office Outbound Route
To route calls received by the UCX SRG server from PSTN trunks to phones registered in the Normal mode with the main office call server (or for calls from phones…
SRG – Main Office SIP Trunk
Routing of calls between the UCX SRG server and the main office call server is done over SIP trunks. Therefore, a SIP trunk must be properly configured on both servers.UCX…
SRG – Main Office Route Prefix
In Normal mode, when SRG-capable phones are redirected by the UCX SRG to the main office server, calls received by the remote office UCX (configured for SRG) from PSTN trunks for…
SRG – Devices and Extensions
SRG-Capable Device ConfigurationE-MetroTel XStim and Nortel/Avaya Unistim IP phonesNo special configuration is required for E-MetroTel XSTIM and Nortel/Avaya Unistim IP phones that are to be used in the survivable mode.…
SRG – Survivability Options
Configuring the Remote Office for SRG OperationTo enable the SRG functionality of your UCX server at the remote locations, you must configure survivability options. At the minimum, you must configure…
SRG – Introduction
Background: E-MetroTel Options for Increased Call Processing Availability E-MetroTel's products offer a number of mechanisms to increase the overall availability of call processing for one or more connected telephones. Theses mechanisms…