Infinity 3065 – Installation Guide for iOS
NOTE The Infinity 3065 softphone is a standalone application designed to run on Windows (10 and 11), Mac OSX (10.15 or higher), iOS (13.0 or higher), and Android (7.0 or…
DECT – Base Station Configuration
Connection to NetworkThe DECT base stations will need to be connected to a Power over Ethernet (PoE) switch and a network that provides DHCP.Accessing the SystemTo access the WEB GUI…
Infinity 2002 – Assembling Call Box
IMPORTANT Do not attach the green faceplate to the call box until all wiring has been done and can be routed through the gauge box. Once faceplate has been attached…
Headsets Compatibility
DECT Wireless HeadsetsInfinity 5000 SeriesUsed with Infinity 5030 Wireless Headset AdapterPlantronics® Wireless Headsets: Plantronics CS510, CS520, CS540. (Headset bases C052 and C054)Jabra® Headsets: 9400BS (9460), WHB005BS(U) (925), BT2046.SENNHEISER® Wireless Headsets: DW Pro2,SD Pro2,D10Bluetooth HeadsetsInfinity…
Infinity 2002 – Overview
The Infinity 2002 Call Box is a versatile intercom system suitable for various settings, including hospitals, hotels, and schools. Featuring a two-button setup, it allows users to make calls to…
Infinity 2002 – Configuration
This document describes how to configure the Infinity 2002 Call Box on the UCX.UCX ConfigurationSteps to create a SIP Extension on the UCX:Login to UCX AdministrationNavigate to PBX - PBX…
E-MetroTel DECT – Overview
DECT stands for “Digital Enhanced Cordless Telecommunications”, is an in-building wireless solution that uses dedicated lower frequency bandwidth that is less susceptible to obstructions and interference from applications. The radio…
Infinity 5000 Series – RMA Troubleshooting Steps
Collect Basic InformationWhat is the phone model? (5004 / 5006 / 5008 / 5010 dark faceplate / 5010 light faceplate / 5010W)What is the firmware version?What is the phone's MAC…
Infinity 5000 Series – Troubleshooting Steps
1.0 Identifying the ProblemIf the problem falls into one of the following categories, then follow the RMA Troubleshooting Steps.Unable to power upFreeze during bootupContinuous rebootNo network on INTERNET portNo network on…
Infinity 5000 Series (SIP) – FAQ
1. What is the current firmware version on the phone?The most recent firmware version available on the public repository is listed here: Infinity 5000 Series - Firmware DistributionThe current firmware version…
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