InfinityOne WHS – Standalone Operation
In the most basic work at home mode, the E-MetroTel InfinityOne application will operate as an system that operates completely independent of the customer’s existing third-party voice system (PBX, KSU,…
InfinityOne WHS – Galaxy Mini FXO Gateway
Galaxy Mini FXO Gateway ExampleSome existing systems will have limited options in terms of available interfaces that can be used to connect to the InfinityOne Work at Home solution. Some…
InfinityOne WHS – SIP PRI Gateway
If there is no capability of adding SIP trunks on the existing system because of capacity or even lack of support, another option is to use a PRI/SIP Gateway that…
InfinityOne WHS – SIP Trunk Integration
To get the most of the InfinityOne Work at Home solution, connecting your existing system to your new AWS hosted InfinityOne Work at Home solution is very beneficial both in…
InfinityOne WHS – SIP Trunk Options
In order to more closely align the incoming and outgoing call handling capabilities of the InfinityOne Work at Home solution to replicate the current system's implementation, establishing trunks directly between…
InfinityOne WHS – Configuration Steps
Configuring the base UCX softwareCreating User ExtensionsFollow the standard procedures for creating WebRTC Extensions as described in Adding an InfinityOne Extension. In order to simplify the use of InfinityOne as an work…
InfinityOne WHS – Getting Started
This document outlines the steps required to purchase and install the system and prepare they system for configuring the InfinityOne Work at Home solution assuming it will be implemented on your own…
InfinityOne WHS – Overview
In its most basic work at home mode, the E-MetroTel InfinityOne application can operate completely independent of the customer’s existing third-party voice system (PBX, KSU, etc). This means that it…