InfinityOne – Mobile Migrate Extension
Using the Migrate Extension functionThe Mobile interface has the ability to support multiple mobile device profiles that associate different extensions with the same InfinityOne account. This is useful if you…
InfinityOne – Keyboard Shortcuts
Keyboard shortcuts are available only when using the Browser or Desktop interfaces. The table below provides a list of the keyboard shortcuts and their equivalant action on the mobile interface.…
InfinityOne – Logging out
Browser/Desktop InterfaceClick on the account box (top left where your username and avatar are shown)Select Logout from the left navigation bar.Mobile InterfaceYou can logout of the InfinityOne server by selecting the Preferences icon…
InfinityOne – Logging in
Browser/Desktop InterfaceTo access InfinityOne from a web browser, enter ' https:// ' followed by the hostname of the UCx Server and then suffix with ' :21326 ' as provided by your administrator.For example:https://ucx.infinityone.app:21326Enter the…
InfinityOne – Add your Phone
OverviewAssigning an extension number to your profile allows others to see your phone presence and the ability to click and call you. it also allows you to click and call other users.You…
InfinityOne – FAQ for Users
Can we send SMS text messages from this tool?No. This is a possible future enhancement.Can you control the audio notification?You can control the some aspects of the audio notifications under…
InfinityOne – Video Conference
1. Overview1.1 IntroductionAs part of a complete Unified Communications and Collaboration offering, InfinityOne supports an integrated video conferencing and screen sharing capability. If your InfinityOne system administrator has enabled it,…
InfinityOne – Presence and Click to Call
OverviewThis Presence and Click to Call feature allows other users to see your phone presence as a coloured phone icon (online, away, or busy, and an optional personal status) and call you via a simple click on…
InfinityOne – Notifications
Overview You can customize your notifications, including things like whether or not they are displayed, the length of time they are displayed, what triggers a notification, and whether to include…
InfinityOne – Slash Commands
USEFUL TIP Slash ( /) commands are only available on the Browser or Desktop interfaces only. Some of the functions are accessed by typing slash / followed by the command in the…