1. IntroductionThank you for purchasing the E-MetroTel appliance with UCX software. The UCX appliance provides software-based PBX interworking with XStim, UniStim, and SIP phones, offering a complete Unified Communications set of capabilities as…
Once you have connected to the Web-based Administration page of the Galaxy Appliance, you can begin programming what is required for the customer configuration.However, before you can use the Galaxy…
Since its formal "launch" in 2012, IPv6 deployment and adoption has been hard to predict. Therefore, E‑MetroTel understands that enterprise customers are planning for their own network evolution and for the…
The UCX system allows requires very little maintenance. Recommended maintenance tasks can be scheduled for regular automatic execution.Maintenance Tasks1. Maintain your Software Subscription ServiceWith an active Software Subscription, customers have access to…
The UCX system comes with a default set of greetings for Voicemail and IVR. To customize greetings used by the UCX system, you can use custom recordings.Custom recordings can be…
The UCX server supports 5 different Telephony Trunk technologies and one Custom Telephony Trunk type. As part of the planning process you will need to identify the types of trunks…
Under the Numbering Plan Configuration section, you would have selected a range of extensions for telephone sets. You have to assign extensions to specific users/phones and select common options that will be used…
The Numbering Plan defines the actual numbers to be dialed by system users to access the different services of the UCX system. As an example, the telephone extensions could start at…
An important aspect in planning of your UCX system's configuration are security considerations.Access to the UCX System from Public NetworkThe first security aspect that you must consider is the exposure of the…
Network Parameters UCX Server is a network device that will be connected to your local area network (LAN). You must select a fully qualified domain name (FQDN) for this device and…