There are three types of call transfer: Attended transfer and Asterisk Blind transfer, and Asterisk Attended transfer.Attended transfer is used when a discussion is needed with the party receiving the call…

To place an active call On Hold Phone Type Steps Notes All phones 1. Press the Line or Hold key. 2. To retrieve the call previously put on-hold, press the Line key with the…

For phones that have a display screen, the Name and Number of the calling party is automatically displayed for an active call. While you are active on an existing call,…

To Disconnect an active call Phone Type Steps Notes Using Handset 1. Replace the handset into the cradle Using Handsfree or Headset 1. Press the Release key. InfinityOne 1. Press the Hangup button. All…

USEFUL TIP On Demand Call Recording is configured by the system administrator on a per extension basis. See Call Recording Options for details. (Note that some systems may not support Call Recording.)…

The call park feature allows a call to be put on hold and have the call retrieved from another phone. If nobody retrieves a parked call within a timeout period, the call…