Set your AvatarThe default avatar is a colored box with the first two letters of your username. You can change it to your own personal avatar to add a personalized…

Can we send SMS text messages from this tool?No. This is a possible future enhancement.Can you control the audio notification?You can control the some aspects of the audio notifications under…

1. Overview1.1 IntroductionAs part of a complete Unified Communications and Collaboration offering, InfinityOne supports an integrated video conferencing and screen sharing capability. If your InfinityOne system administrator has enabled it,…

OverviewThis Presence and Click to Call feature allows other users to see your phone presence as a coloured phone icon  (online, away, or busy, and an optional personal status) and call you via a simple click on…

Overview You can customize your notifications, including things like whether or not they are displayed, the length of time they are displayed, what triggers a notification, and whether to include…

USEFUL TIP Slash ( /) commands are only available on the Browser interface only. Some of the functions are accessed by typing slash / followed by the command in the message text…

Message Basics Browser Interface Sending chat messages is simple: First select the channel or user from the left navigation panel. Then type your message in the message box. To insert…

OverviewConversations in InfinityOne are categorized into 4 different types:Public ChannelsDirect MessagesPrivate ChannelsN-way GroupsThere are no limits on the number of channels that can be created.Public ChannelsPublic channels used for conversations…

Overview Browser Interface Located on the right side of the screen of the Browser interface, there is a vertical icon bar that provides quick access to the following functions: Info…

Browser InterfaceInstall InfinityOne as an AppLogin to InfinityOne using the Chrome browserClick on the Chrome menu icon (3 dots on the top right of the browser)Move the mouse down to…