IntroductionApplications in InfinityOne are organized into different tabs located on the left side green panel.Some of the applications are subscription-based where you have to subscribe to the specific room for…

Introduction InfinityOne is E-MetroTel’s client communications portal, providing team based messaging, softphone, file sharing, team collaboration, and call center features. It is provided as a licensed component of the UCX…

To access your profile, go to the top right of the page and click on the box where your Avatar is displayed. From the drop-down box, click on My Account. Select…

1. OverviewAs part of a complete Unified Communications and Collaboration offering, InfinityOne supports an integrated video conferencing and screen sharing capability. If your InfinityOne system administrator has enabled it, you…

USEFUL TIP Slash ( /) commands are only available on the Browser interface only. Some of the functions are accessed by typing slash / followed by the command in the message text…

OverviewThere are 3 places in InfinityOne where you can chat with other users.ChatIn the Chat tab, messages are private one-to-one conversations between two users. Only the two parties involved can…

OverviewPresenceThe Presence feature allows users to see each others Chat Status using a coloured circle dot and the Phone Status is shown using a coloured phone icon. The same color scheme…

OverviewYou can customize your notifications, including things like whether or not they are displayed, the length of time they are displayed, what triggers a notification, and whether to include usernames…

NOTE The Infinity 3065 and the InfinityOne Softphone both rely on IP-based communication over Ethernet (Windows and MacOS only), or an 802.11 or cellphone wireless network. However, the reliability and…

Browser InterfaceInstall InfinityOne as an AppLogin to InfinityOne using the Chrome browserClick on the Chrome menu icon (3 dots on the top right of the browser)Move the mouse down to Cast,…