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Wake Up Call

  • Post author:Admin1
  • Post published:June 3, 2024
  • Post category:End User/System Features

To schedule a reminder or wake-up call. USEFUL TIP By default, a wake up call is only made back to the extension that scheduled it. When an extension has operator…

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Voicemail User Guide

  • Post author:Admin1
  • Post published:June 3, 2024
  • Post category:End User/System Features

UCX Voicemail User Guide The integrated UCX Voicemail solution comes standard with every UCX system.  The UCX Voicemail menu enables users to listen to messages, forward messages, send messages to…

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VMX Locator for Voicemail

  • Post author:Admin1
  • Post published:June 3, 2024
  • Post category:End User/System Features

OverviewThe VmX Locator feature provides a "mini-IVR" for each voicemail that is enabled for an extension.This feature must first be enabled by the UCX administrator, then each user can configure…

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Virtual Fax User Guide

  • Post author:Admin1
  • Post published:June 3, 2024
  • Post category:End User/System Features

Introduction With UCX Virtual Fax, there is no need to have a traditional fax machine as faxes can be both sent and received electronically using this feature. You can send…

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User Extension Portal

  • Post author:Admin1
  • Post published:June 3, 2024
  • Post category:End User/System Features

IntroductionThe User Portal is an individual access portal provided for every extension (DN) configured on the UCX with a voicemail account enabled. You can use the portal to manage your…

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Static Time and Date

  • Post author:Admin1
  • Post published:June 3, 2024
  • Post category:End User/System Features

To always display time and date on the phone's display screen. This feature is useful for phones with no dedicated date and time area. The Time and Date is displayed on the…

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Stamp Log

  • Post author:Admin1
  • Post published:June 3, 2024
  • Post category:End User/System Features

To create a timestamp log entry for troubleshooting purposes. USEFUL TIP This is useful when reporting a problem to the system administrator to create a timestamp in the logs at…

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Speak Your Extension

  • Post author:Admin1
  • Post published:June 3, 2024
  • Post category:End User/System Features

To have the system announce your extension number. Speak your Extension feature usage Phone Type Steps Notes All phones 1. Dial *65. 2. The system will announce your current extension number.

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Speak Time (Speaking Clock)

  • Post author:Admin1
  • Post published:June 3, 2024
  • Post category:End User/System Features

To have the system announce the current system time. Speak Time feature usage Phone Type Steps Notes All phones 1. Dial *60 . 2. The system will announce the current system time.…

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Set Based Configuration (End User)

  • Post author:Admin1
  • Post published:June 3, 2024
  • Post category:End User/System Features

This feature allows the user to complete the configuration of a phone using a simple procedure performed on the phone. USEFUL TIP This feature is available to E-MetroTel XStim phones, InfinityOne…

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