To find out the number of callers in a queue. Queue Callers feature usage Phone Type Steps Notes All phones 1. Dial *47*<EXTENSION>*<QUEUE> 2. The system will announce the number of…

If your extension is a dynamic member of a queue, then you have to login to the queue to start receiving calls from that queue. USEFUL TIP Static members do not…

Queue agents can temporarily change their status to “Not Ready” and pause receiving calls from the queue. To Activate pause Phone Type Steps Notes All phones 1. Dial *46 OR *46 +…