Hardware Diagnostics StepsWhile there are no specific recommended diagnostic steps for each component of the E-MetroTel Galaxy portfolio of hardware, standard network device troubleshooting steps should be used, including, but…

E-MetroTel has a Returned Material Authorization (RMA) process to facilitate the repair or replacement of E-MetroTel products that are under an active Hardware Warranty Service. E-MetroTel Hardware products include Infinity telephones…

Authorized E-MetroTel Reseller Partners are required to successfully complete technical certification on the UCX product. UCX Technical Certification accomplishes several common objectives: it ensures that partner technical craft-persons have the necessary…

This guide is intended for customers or resellers who have access to the Partner Portal to create and manage support tickets for their organization.1. OverviewAccess to E-MetroTel's Partner Portal is…

E-MetroTel provides full support to the products, applications and services delivered to the global market.  E-MetroTel solutions are sold and delivered to the market through our network of authorized and…